Customer-Focused Service Receptionist: Growth & Benefits

Mercedes-Benz Heritage Valley; Edmonton; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Employee vehicle purchase plan

Employee assistance programs

Professional development opportunities

Job summary

Mercedes-Benz Heritage Valley in Edmonton, AB is seeking a Service Receptionist to greet customers, manage front-desk activities, and support accounting tasks. The role emphasizes delivering a memorable guest experience and representing our brand in a fast-paced dealership environment.

The successful candidate will have strong Microsoft Office skills, excellent communication, and the ability to multitask under deadlines. Onsite work with competitive benefits is provided.

Qualifications

• 1 year reception and/or administration experience an asset, dealership setting preferred
• Highly skilled in Microsoft Office and able to quickly adapt to new technologies
• Excellent document creation and proofreading skills with a high level of proficiency related to business correspondence/communications
• Excellent interpersonal and verbal and written communication skills
• Strong organizational skills and attention to detail
• Proven ability to multi-task in a high-volume, fast-paced working environment, frequently under urgent deadlines
• You must be legally authorized to work in Canada.

Responsibilities

• Provide visitors with an exceptional customer experience by greeting each customer personally
• Assist with a variety of administrative tasks, including copying & scanning documents
• Maintain meeting rooms & tidiness of common areas
• Answer, forward, & screen phone calls in a professional manner
• Receive, sort, and distribute mail and packages
• Book customer appointments
• Process accounts payable invoices, including reconciliation and follow-up on outstanding accounts
• Perform other accounting functions, duties and projects as required

Skills

Microsoft Office

Communication skills

Attention to detail

Multi-tasking

Phone etiquette

Job description

Mercedes-Benz Heritage Valley in Edmonton, AB is seeking a Service Receptionist to greet customers, manage front-desk activities, and support accounting tasks. The role emphasizes delivering a memorable guest experience and representing our brand in a fast-paced dealership environment.

The successful candidate will have strong Microsoft Office skills, excellent communication, and the ability to multitask under deadlines. Onsite work with competitive benefits is provided.