Customer-Focused Financial Service Rep (Temp, FT) – Powell River

Vancity (2.0); Powell River; On-site; CAD 33,000 - 37,000; Full time

Benefits offered by this job

Annual incentive program

Benefits package

Education support

Job summary

FCU Community Financial is hiring a Financial Service Representative for the Powell River branch on a temporary, full-time basis. You will assist members with daily banking needs, explain products, and guide them toward self-service options.

The role emphasizes customer service excellence, accuracy, and teamwork in a community-focused credit union. Join a team committed to financial literacy and community impact.

Qualifications

• High School Diploma is preferred but not mandatory.
• 1-3 years in customer service (retail, hospitality, or financial industry).
• Strong interpersonal, service-oriented mindset, and multitasking ability.
• Knowledge of deposit and lending products is a plus.
• Excellent written and oral communication; accurate math skills.

Responsibilities

• Provide exceptional member experience by addressing day-to-day banking needs.
• Process deposits, withdrawals, bill payments and other transactions accurately.
• Educate members on mobile tools and resources to empower self-service.
• Assist teammates and perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Multi-tasking

Relationship-building

Communication

Education

High School Diploma

Job description

FCU Community Financial is hiring a Financial Service Representative for the Powell River branch on a temporary, full-time basis. You will assist members with daily banking needs, explain products, and guide them toward self-service options.

The role emphasizes customer service excellence, accuracy, and teamwork in a community-focused credit union. Join a team committed to financial literacy and community impact.