Customer-Focused Courier & Delivery Specialist

FedEx Group; Lethbridge; Hybrid; CAD 25,000 - 30,000; Part time

Job summary

FedEx Canada is seeking an interview-position courier to provide courteous pick-up and delivery on an assigned route. The role requires a valid driver's license, good driving record, and ability to lift heavy packages. You will perform customer service tasks and ensure shipments conform to FedEx Canada standards.

The position is casual with variable schedules including holidays, and prior customer service experience is preferred. Training and assessments are part of the onboarding process.

Qualifications

• High school diploma/educational equivalent.
• Must possess a valid driver’s license and have a good driving record.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• One (1) year customer oriented business experience preferred.
• Must achieve minimum threshold on mandatory pre-placement driver assessment training.
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset.
• Good interpersonal and communication skills.
• Good time management and organizational skills.
• Excellent customer service skills.
• Ability to multitask, handle stress and work in a highly pressured environment.
• Willingness to be flexible and work different schedules and holidays based on business needs.

Responsibilities

• To provide courteous and efficient pick-up and delivery of packages on an assigned route.
• To check all shipments for conformance to Federal Express Canada features of service.
• To provide related customer service functions.

Skills

Valid driver's license

Good driving record

Interpersonal skills

Time management

Organizational skills

Customer service

Multitasking

Flexibility

Holiday work

Able to lift 70 lbs

Able to lift up to 150 lbs with assist

Driver assessment preparation

Education

High school diploma/educational equivalent

Job description

FedEx Canada is seeking an interview-position courier to provide courteous pick-up and delivery on an assigned route. The role requires a valid driver's license, good driving record, and ability to lift heavy packages. You will perform customer service tasks and ensure shipments conform to FedEx Canada standards.

The position is casual with variable schedules including holidays, and prior customer service experience is preferred. Training and assessments are part of the onboarding process.