Customer-Focused Baby Brand Sales Associate

Carters Inc.; Toronto; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Mental health benefits

Referral bonuses

Development programs

30% brand discount

Scheduling flexibility

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and guide them through the shopping experience with friendly, knowledgeable service.

In a fast-paced retail environment, you will balance multiple tasks, process transactions, and maintain store standards while promoting promotions and the brand loyalty program. This role supports a welcoming, inclusive team culture.

Qualifications

• Experience delivering friendly, attentive service to customers
• Strong verbal and written communication skills
• Ability to handle multiple tasks in a fast-paced retail environment

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits
• Resolve customer questions and issues with confidence in a busy retail setting
• Support omnichannel shopping experiences to ensure a seamless customer journey
• Execute and expedite point of sale transactions
• Complete floor replenishment and assist with shipments as needed
• Explain current promos and the brand loyalty program to customers
• Maintain a safe, clean, and organized store to minimize loss

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and guide them through the shopping experience with friendly, knowledgeable service.

In a fast-paced retail environment, you will balance multiple tasks, process transactions, and maintain store standards while promoting promotions and the brand loyalty program. This role supports a welcoming, inclusive team culture.