Customer-First Warehouse Associate

The Brick Group; Canada; Hybrid; CAD 28,000 - 42,000; Full time

Benefits offered by this job

Health and dental benefits

Paramedical services

Employee discounts

Career progression opportunities

Dynamic team environment

Job summary

The Brick is seeking motivated warehouse team members in Canada to handle loading/unloading, stock handling, and order fulfillment in a fast-paced retail environment. You will engage with customers, maintain inventory accuracy, and support safety and policy compliance across shifts, including evenings and weekends.

Successful candidates will have a high school diploma, forklift or pallet jack experience is a plus, and the ability to lift heavy items (50 lbs+).

Qualifications

• High school diploma or equivalent.
• Previous experience in a warehouse/distribution environment is an asset.
• Proficient verbal and written English communication skills.
• Able to handle heavy lifting exceeding 50 lbs on a regular basis (loading of appliances and bedding products).
• Proficient knowledge of safe material handling techniques.
• Flexibility to work any shift, including evenings and weekends.

Responsibilities

• Loading and unloading of trucks and customer vehicles
• Maintain a proficient knowledge of all shipping/receiving processes and procedures
• Picking and put-away of all product types
• Maintain a thorough knowledge of all stock, stock locations, model numbers, manufacturer specifications and handling instructions
• Verify and report on inventory; ensure accuracy in the generation of reports
• Process store entry stock transfers
• Uphold all company health and safety, security and operational policies and procedures
• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Skills

English communication

Forklift experience

Heavy lifting

Education

High school diploma

Tools

Forklifts

Order pickers

Pallet jacks

Job description

The Brick is seeking motivated warehouse team members in Canada to handle loading/unloading, stock handling, and order fulfillment in a fast-paced retail environment. You will engage with customers, maintain inventory accuracy, and support safety and policy compliance across shifts, including evenings and weekends.

Successful candidates will have a high school diploma, forklift or pallet jack experience is a plus, and the ability to lift heavy items (50 lbs+).