Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and

TD; Kitchener; On-site; CAD 79,000 - 100,000; Full time

Benefits offered by this job

Inspiring leadership

Safety Health & Wellness team

Interprofessional collaboration

Competitive compensation

Job summary

CarePartners is seeking a Clinical Practice Lead to join our Waterloo-Wellington Waterloo Branch, coordinating with the PP... (truncated in this context)

This temporary 20-month full-time role involves leading clinical practice, mentoring frontline staff, and supporting education and quality initiatives within Community Health Services.

Qualifications

• Regulated Health Professional: Registered Nurse / Registered Practical Nurse
• Registered with the CNO
• 2+ years of community experience leading clinical practice in community care
• Leadership experience is an asset
• Palliative care experience is an asset
• Wound care experience is an asset
• Knowledge of adult learning principles is an asset
• Proficiency with Microsoft Office
• Vehicle is required and some travel within Ontario is required
• Excellent English verbal and written communication skills
• French language skills are an asset

Responsibilities

• Supports, mentors and coaches frontline clinical staff while delivering ongoing clinical education designed by the PPRE team
• Works with regional management regarding Community Health Services, in cooperation with Ontario Health atHome and OHT if applicable
• Approves, trains and monitors special functions as outlined in the Regulated Health Professions Act and in compliance with Community Health Services policies
• Maintains quality management procedures within the Nursing team and department
• Promotes and markets Community Health Services and maintains positive public relations
• Builds relationships to enhance local capacity and understanding of system navigation supports
• Uses new technology and virtual care to support frontline staff and patients
• Promotes and provides active guidance for workplace Health and Safety
• Performs other duties as required

Skills

Registered Nurse

Registered Practical Nurse

Leadership experience

Community health experience

Palliative care experience

Wound care experience

English communication

Microsoft Office

Tools

Microsoft Office

Job description

We are currently looking for someone to join our dynamic Nursing Team in the role of Clinical Practice Lead. This person will work closely with our provincial Professional Practice Research & Education (PPRE) team and support clinical standards, orientation, and training. They will collaborate with leaders and help align strategic goals, priorities and initiatives set out and defined by our unique patient populations and Ontario Health Teams (OHTs).

We are looking to fill a Temporary 20-month Full-Time Clinical Practice Lead position in the Waterloo-Wellington - Waterloo Branch.

Participation in the Branch On-Call schedule is required, which includes evenings and weekends on a rotational basis.

What We Offer

• Inspiring leadership and opportunities for professional growth
• Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
• Interprofessional collaboration with our Professional Practice Research & Education Team
• This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $79,170.00 to $99,528.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

• Supports, mentors and coaches front line clinical staff while delivering ongoing clinical education designed by the PPRE team.
• Works with regional management with respect to Community Health Services, in cooperation with the Ontario Health atHome and OHT if applicable.
• Approves, trains and monitors special functions as outlined in the Regulated Health Professions Act and in compliance with Community Health Services policies and practices
• Responsible for maintaining quality management procedures and practices within the Nursing team and department.
• Promotes and markets Community Health Services and maintains positive public relations.
• Builds relationships to enhance local capacity and understanding of system navigation supports, at a local and regional level, to support holistic patient care delivery
• Uses new technology . virtual care to support frontline staff and patients to achieve desired care plan goals
• Promotes and provides active guidance for workplace Health and Safety.
• Performs other duties as required.

What You Bring

• Regulated Health Professional Registered Nurse/ Registered Practical Nurse
• Registered with the CNO.
• 2+ years of community experience in leading exceptional clinical practice in a community care setting
• Experience in a formal leadership role considered an asset
• Strong palliative experience, an asset
• Wound care experience, an asset
• Knowledge of adult learning principles, an asset
• Strong proficiency in all aspects of Microsoft Office.
• Vehicle is required and some occasional travel within Ontario is required
• Demonstrated ability to handle highly sensitive and confidential information.
• Excellent English verbal and written communication skills
• French language skills are an asset

CarePartners In Your Community

In addition to providing home-based personal support, rehabilitation and therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings. Since 2009, through our outreach program, we’re also proud to work in collaboration with international agencies to organize medical care and clinics in countries with poor access to health care. We seek to live our values at home and abroad, supporting the health of communities with purpose and passion.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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