Customer Development Manager, Walmart

Colgate; Toronto; Hybrid; CAD 115,000 - 142,000; Full time

Job summary

Colgate-Palmolive Canada Inc. is seeking a Customer Development Manager for Walmart to lead the relationship and execute our 5P strategy.

The role requires building plans, negotiating with the customer, and delivering annual sales targets while managing budgets and programs in a hybrid work setting from Toronto. The ideal candidate has a BBA or equivalent, 5+ years in Customer Development and 3+ years in Walmart management, with proficiency in Retail Link, Scintilla, and Atlas to drive analytics

Qualifications

• Bachelor’s degree (BBA, B.Com or equivalent) is required.
• 5+ years of experience in a Customer Development role in consumer products.
• 3+ years in a Customer manager role with Walmart experience.

Responsibilities

• Develop, negotiate, and implement Customer Plans to achieve financial and 5P objectives.
• Analyze data using tools to identify brand/category trends and opportunities.
• Collaborate with cross-functional teams to build opportunities and ensure planning accuracy; coordinate with eCommerce teams.

Skills

Retail Link

Scintilla

ACN's Workstation Plus

Atlas

Education

BBA, B. Comm or equivalent

Tools

Retail Link

Scintilla

ACN's Workstation Plus

Atlas

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title: Customer Development Manager, Walmart

Travel Required?: Travel - up to 10% of time

Posting Start Date: 8/18/26

Hybrid

Relocation Assistance Offered Within Country Job Number#175645 - Toronto, Ontario, Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

The Customer Development Manager - Walmart manages all aspects of Colgate's relationship with the Customer. This position negotiates with the customer to achieve the company's 5P strategies for all of Colgate's brands/categories and deliver annual sales/share targets within spending parameters. A key member of the Customer Development Organization, the incumbent will help drive superior business results through relationship building, solid analytics, program evaluation, and development and delivery of business plans.

This is a hybrid role and the ideal candidate is expected to work in office 4x week (Monday - Thursday).

Responsibilities

• Work independently to develop, negotiate and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgate's brands/categories, and deliver annual sales/share targets
• Utilize efficiently available Category Management Tools (eg. Nielsen Desktop), Atlas, Retail Link, etc. to understand consumption and shipment data to identify brand/category performance trends and opportunities
• Collaborate with cross functional teams such as the Customer Development, Marketing and Supply Chain functions to build business opportunities and ensure planning accuracy.Collaborate with eCommerce teams and maintain weekly touchpoints

Required Qualifications

• BBA, B. Comm or equivalent
• 5+ years experience in a Customer Development role in the consumer products industry
• 3+ years experience in a Customer manager role managing Walmart
• Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals
• Proficient skills in Retail Link, Scintilla, ACN's Workstation Plus and Atlas

Preferred Qualifications

• Category Management experience

Compensation

Salary Range $115,000.00 - $142,000.00 CAD per year

Pay is based on several factors including but not limited to experience, education, skills and work or office location. In addition to your salary, Colgate-Palmolive Canada Inc. / Hill's Pet Nutrition Canada Inc. offers a performance based bonus and competitive benefits package.

Our Commitment to Inclusion

Our journey begins with our people - developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid