Customer Development Manager, Sobeys

Colgate-Palmolive; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading global consumer products company is looking for a Customer Development Manager to manage relationships with key retail partners. The successful candidate will develop strategies to meet sales targets and enhance account performance, contributing to the company's growth in the consumer products sector.

Qualifications

• 5+ years sales experience in a Customer Development role in the consumer products industry.
• Experience in developing strategies and plans to respond to shopper/customer trends.
• Proficient skills in various Microsoft applications and Retail Link.

Responsibilities

• Develop and implement a Customer Plan to achieve financial and sales objectives.
• Manage relationships with Sobeys Inc. and ensure profit goals are met.
• Collaborate with cross-functional teams to build business opportunities.

Skills

Sales

Negotiation

Analytical Skills

Customer Development

Education

Bachelor's Degree

Tools

Retail Link

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Lotus Notes

ACN's Workstation Plus

Job description

No Relocation Assistance Offered
Job Number#167380 - Toronto, Ontario, Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Customer Development Manager for Sobeys manages all aspects of Colgate's relationship with the customer. This position negotiates with the customer to achieve the company's 5P strategies for all of Colgate's brands/categories and deliver annual sales/share targets within spending parameters. A key member of the Customer Development Organization, the incumbent will help drive superior business results through relationship building, solid analytics, program evaluation, and development and delivery of business plans.

What you will do:

• Work independently to develop, negotiate, and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgate's brands/categories, and deliver annual sales/share targets.
• Responsible for directly managing Sobeys Inc. (IGA , Sobeys Conventional & Fresh Co.), fostering strong account relationships, strategically planning business to grow/drive sales and ensuring profit goals are met, Deliver sales targets within investment guidelines and alignment with brand strategy
• Develop the relationship across the customer's organization (buying, merchandising, retailing, ecomm) and build customer intelligence as it relates to Colgate's Financial and 5P Objectives
• Deliver sales targets within investment guidelines and alignment with brand strategy
• Utilize efficiently available Category Management Tools (e.g. Nielsen Desktop, Numerator & Circana) and Demand Planning tools to understand consumption and shipment data to identify brand/category performance trends and opportunities
• Strategize and recommend promotional plans which meet specific customer needs and company sales goals
• Collaborate with cross functional teams such as the Customer Development, Marketing, Finance, and Supply Chain functions to build business opportunities and ensure planning accuracy
• Analyze customer demand, sales volumes, current and future trends, and own the process for assigned categories

Basic Qualications:

• Bachelor's Degree
• 5+ years sales experience in a Customer Development role in the consumer products industry
• Proficient skills in Retail Link, Microsoft applications Word, Excel, PowerPoint, Access, Lotus Notes, ACN's Workstation Plus
• Experience in developing strategies and plans to respond to shoppers/customer trends delivering against the commercial goals

Preferred Qualifications:

• Category Management and field sales experience

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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