Customer-Centric Retail Associate & Stock Specialist

Walmart Canada; Antigonish; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada in Antigonish, NS is seeking a Consumables Associate to support the high-volume backroom-to-salesfloor flow and help customers with their shopping needs in a safe, clean environment. This role involves stocking and rotating merchandise and assisting customers to make informed purchases.

You will work as part of a team to ensure merchandise is displayed properly, handle claims and returns, and maintain a safe, efficient sales floor in a fast-paced retail setting.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada in Antigonish, NS is seeking a Consumables Associate to support the high-volume backroom-to-salesfloor flow and help customers with their shopping needs in a safe, clean environment. This role involves stocking and rotating merchandise and assisting customers to make informed purchases.

You will work as part of a team to ensure merchandise is displayed properly, handle claims and returns, and maintain a safe, efficient sales floor in a fast-paced retail setting.