Customer-Centric Retail Associate: Stock & Service

Walmart Canada; Yellowknife; On-site; CAD 2,216,000 - 3,156,000; Full time

Job summary

Walmart Canada in Yellowknife is seeking a Consumables Associate to help stock and process merchandise and assist customers in a fast-paced retail environment. You will be part of a team, providing friendly service and promoting products on the salesfloor.

The role emphasizes safe procedures and accurate paperwork, with opportunities to handle claims and returns and maintain displays for optimal shopper experience.

Qualifications

• Age – 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Job description

Walmart Canada in Yellowknife is seeking a Consumables Associate to help stock and process merchandise and assist customers in a fast-paced retail environment. You will be part of a team, providing friendly service and promoting products on the salesfloor.

The role emphasizes safe procedures and accurate paperwork, with opportunities to handle claims and returns and maintain displays for optimal shopper experience.