Customer Care & Sales Associate - Mon-Fri, Paid Training

Culligan; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Dental care

Extended health care

Life insurance

Vision care

Employee assistance program

RRSP match (after three months)

Job summary

Culligan is hiring for a friendly and professional Customer Service role in Edmonton. You will assist customers in person and by phone, manage deliveries and service calls, and support the sales team with leads and billing tasks.

The position emphasizes strong communication, multitasking, and light financial duties, with opportunities for growth within the company. Training is provided and a positive, non-toxic workplace is highlighted.

Qualifications

• Outgoing, friendly and helpful demeanor is essential.
• Excellent interpersonal and phone communication skills.
• Ability to multitask and work in a fast-paced environment.
• Previous customer service experience is preferred.
• Intermediate computer knowledge is expected.

Responsibilities

• Assist customers in person and over the phone professionally.
• Set up deliveries and book service calls.
• Process new contracts and create customer accounts; schedule installations.
• Print and distribute service work orders; close and bill upon completion.
• Promote and upsell products and services to customers.
• Book walk-in and phone sales leads with the Sales Team.
• Handle accounts receivable collections and related calls.

Skills

Outgoing personality

Interpersonal skills

Multitasking

Customer service experience

Computer literacy

Job description

Culligan is hiring for a friendly and professional Customer Service role in Edmonton. You will assist customers in person and by phone, manage deliveries and service calls, and support the sales team with leads and billing tasks.

The position emphasizes strong communication, multitasking, and light financial duties, with opportunities for growth within the company. Training is provided and a positive, non-toxic workplace is highlighted.