Customer and Partner Marketing Specialist

NextGenEnergyJobs; Canada; Hybrid; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Health Savings Account (HSA) with a公司

Generous Paid Time Off

16 Weeks Paid Parental Leave

Wellness Program and EAP

Home Office Reimbursement

Monthly Phone and Internet Reimburse

Tuition Reimbursement and LinkedIn学习

Equity

Commuter Benefits

Job summary

Planet seeks a Customer and Partner Marketing Specialist to lead content strategy, transforming customer and partner stories into compelling narratives across campaigns.

You will manage multimedia content creation, collaborate with sales, product, and partners, and drive scalable content in global campaigns with strong project management and storytelling skills.

Qualifications

• 4+ years of experience in Customer Marketing, Partner Marketing, or Brand/Video Production.
• Proven multimedia storytelling with video production and written content.
• Strong project management and ability to juggle multiple content streams.
• Excellent written and verbal communication translating technical use cases.
• Experience working with global customers and partners.

Responsibilities

• Lead content strategy and storytelling for customers and partners.
• Oversee end-to-end multimedia content creation including video production and case studies.
• Collaborate with Sales, Product, Partners, and vendors to scale content and campaigns.

Skills

Content Marketing

Video Production

Storytelling

Project Management

Communication

Relationship Building

Vendor Management

Education

Bachelor’s Degree or equivalent

Tools

Video Scripting

Vendor Management

Job description

Customer and Partner Marketing Specialist

Planet designs, builds, and operates the largest constellation of imaging satellites in history.

Key Responsibilities

• Reporting to the Sr. Partner & Customer marketing manager, this individual will serve as our lead content strategist and storyteller, dedicated to uncovering, shaping, and sharing the success stories of our customers and partners. You will sit at the intersection of customer marketing, partner marketing, and content strategy, turning technical use cases into compelling narratives.
• A heavy focus of this role will be the end-to-end management of multi-media content creation—specifically video production and written case studies—featuring our global ecosystem of customers and partners. Ideal candidates are creative storytellers, organized project managers, and cross-functional collaborators who thrive in a dynamic environment and can work effectively with sales, product, partners, and external vendors to increase the availability of customer and partner representation in our global campaigns.
• This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week.

Requirements

• 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management.
• Multimedia Storytelling: Proven experience managing video production workflows (scripting, interviewing, and directing production) alongside traditional written and webinar content creation.
• Project Management: Exceptional organizational skills with a demonstrated ability to juggle multiple content workstreams, manage external vendors, and drive deliverables with stakeholders inside and outside the organization.
• Communication: Stellar written and verbal communication skills, with a knack for translating complex, technical use cases into human-centric, value-driven stories.
• Relationship Building: Ability to work cross-functionally and build trust easily with high-profile global customers and partners.
• Education: Bachelor’s Degree or equivalent.
• A portfolio of written or video case studies.
• Demonstrated success in building scalable co-marketing frameworks.
• Success managing external production agencies and/or internal champions to deliver high-quality multimedia assets at scale.
• These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)