Customary Care Coordinator (Prevention Focus)

Wiikwemkoong; Northeastern Ontario; On-site; CAD 75,000 - 92,000; Full time

Job summary

Wiikwemkoong Child and Family Services is seeking qualified individuals to fill the position of Customary Care Coordinators, reporting to the Customary Care Supervisor, in Wiikwemkoong Unceded Territory.

The role emphasizes developing and implementing Customary Care Agreements, coordinating with First Nation Band Representatives and Indigenous agencies, and maintaining confidential records in accordance with Anishnaabe values.

Qualifications

• A Social Work degree or a related degree in social services field is preferred.
• 2 years' work-related experience will be considered.
• Previous experience working in child welfare, social services, or family support roles, particularly within First Nation communities.
• Knowledge of Wiikwemkoong Unceded Territory's programs and services.
• Excellent communication and interpersonal skills, with the ability to advocate for children and family's needs.
• Excellent conflict resolution and problem-solving skills.
• Experience working with various office systems and proficient computer skills.
• Ability to understand and speak Anishnaabemowin is a definite asset.

Responsibilities

• Coordinate meetings with First Nation Band Representatives, Indigenous Child Well Being Agencies, and mainstream societies in Ontario to develop, complete, and implement customary care agreements.
• Responsible for developing and implementing Customary Care Agreements to support families impacted by child welfare services and create a Customary Care Agreements template for formal customary care arrangements.
• Formalizing processes, facilitating communication, and ensuring compliance with approved agreements.
• Conduct quarterly reviews of finalized Customary Care Agreements to ensure compliance and adherence to agreed conditions by all parties.
• Process and complete monthly requests for payments for Caregivers and request receipts in accordance with monthly financial allocations and expenditures.
• Engage caregivers in developing wellness plans as part of a circle of care continuum related to service planning and wellness and conduct monthly home visits to assess and support family environments.
• Maintain accurate and timely records of all interactions, casenotes, case plans and progress reports.
• Ensure confidentiality and safekeeping of all program documents and records are secured.

Skills

Communication

Conflict resolution

Problem solving

Interpersonal skills

Computer skills

Anishnaabemowin language

Education

Social Work degree or related degree

Tools

Microsoft Office

Job description

Nakiiwin Azheyaaksin
Employment Opportunity
Customary Care Coordinator-Prevention Focus

Wiikwemkoong Child and Family Services is seeking qualified individuals to fill the positions of Customary Care
Coordinators. Wiikwemkoong Unceded Territory (WUT) Child and Family Services oversees and advocates for child and
family matters by following the principals and ethics of Wiikwemkoong's Gchi Naaknigewin, Wiikwemkoong's Children's
Bill of Rights and Wiikwemkoong Community Standards. This will ensure the services are culturally appropriate to
support the community's children and families in alignment with Anishnaabe values and practices. The Customary Care
Coordinators will report directly to the Customary Care Supervisor.

RESPONSIBILITIES

• Coordinate meetings with First Nation Band Representatives, Indigenous Child Well Being Agencies, and mainstream societies in Ontario to develop, complete, and implement customary care agreements.
• Responsible for developing and implementing Customary Care Agreements to support families impacted by child welfare services and create a Customary Care Agreements template for formal customary care arrangements.
• Formalizing processes, facilitating communication, and ensuring compliance with approved agreements.
• Conduct quarterly reviews of finalized Customary Care Agreements to ensure compliance and adherence to agreed conditions by all parties.
• Process and complete monthly requests for payments for Caregivers and request receipts in accordance with monthly financial allocations and expenditures.
• Engage caregivers in developing wellness plans as part of a circle of care continuum related to service planning and wellness and conduct monthly home visits to assess and support family environments.
• Maintain accurate and timely records of all interactions, casenotes, case plans and progress reports.
• Ensure confidentiality and safekeeping of all program documents and records are secured.

REQUIREMENTS

• A Social Work degree or a related degree in social services field is preferred.
• 2 years' work-related experience will be considered.
• Previous experience working in child welfare, social services, or family support roles, particularly within First Nation communities.
• Knowledge of Wiikwemkoong Unceded Territory's programs and services.
• Excellent communication and interpersonal skills, with the ability to advocate for children and family's needs.
• Excellent conflict resolution and problem-solving skills.
• Experience working with various office systems and proficient computer skills.
• Ability to understand and speak Anishnaabemowin is a definite asset.

Salary: $83,851 Grade 8, Step 1
Posting: September 16, 2026
Location: In-Office Wiikwemkoong
Closing Date: Open Until Filled
Confidential: Customary Care Coordinator - Child and Family Services
Box 112 19A Complex Drive
Wiikwemkoong Unceded Indian Reserve
Wiikwemkoong ON P0P 2J0
[e-mail]