CUPE - IT Systems Technologist

Waterloo Catholic District School Board; Kitchener; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

The Waterloo Catholic District School Board is seeking an IT Systems Technologist – Level 7 to support hardware, networks, and security across 50 schools in the Waterloo Region. This role focuses on installation, maintenance, and monitoring of LANs, servers, and AV equipment.

The successful candidate will have a 3-year college diploma in computer technology and MCSE/MCSA certification, 3–5 years in a system support role, and strong problem-solving and communication skills to operate in a

Qualifications

• Three-year college diploma in computer technology and MCSE/MCSA certification.
• Minimum 3–5 years of experience in a system support role.
• Experience with Windows Server administration, Active Directory, Windows 7/10, MS Office, and SCCM Client Management.

Responsibilities

• Maintain hardware, software, and network services across Board schools and learning centres.
• Install, configure and maintain LANs, workstations, third-party apps, and management servers.
• Monitor and maintain network performance, servers, switches, and cabling; troubleshoot as required.
• Maintain security levels and control user access to network resources and data; ensure backups.

Skills

Analytical skills

Technical problem solving

Windows servers administration

Active Directory

SCCM Client Management

MS Office Suite

Windows 7/10

Networking fundamentals

Communication skills

Education

3-year college diploma in computer technology

MCSE or MCSA certification

Tools

Epson BrightLink

Job description

CUPE LOCAL 2512

IT Systems Technologist – Level 7

Seniority is not a determining factor

The Waterloo Catholic District School Board with a total student population of 38,000, provides services to students in 50 schools (Kindergarten to Grade 12) across the Waterloo Region.

The Board conducts intentional recruitment and selection as it seeks to achieve a state of greater equity for employees and students and to diversify its workforce.

All qualified applicants are welcome and encouraged to apply and applicants may choose to indicate if they are from a group who has experienced racial or social discrimination. Self-identification data will be used as a consideration in this posting. Aggregate data will be stored anonymously to support improvements to the Board’s hiring processes.

General Description of Duties:

• Primary duties include hardware maintenance, Repair Process Management, installation of Wireless Access Points and installation of wall mounted data projectors.
• Install, configure and maintain hardware and software for local area networks, workstations, third-party application and management servers located in the Board’s schools and learning centres.
• Monitor, analyze and maintain network performance and network servers, switches and cabling - respond, troubleshoot, and repair as required.
• Maintain multiple security levels and control user access to our network and system.
• Provide proactive security and back-ups of critical network servers and systems.
• Create and maintain policies, templates, and scripts to automate user management and access of network resources.
• Backup and restore user data as required.
• Conduct technical evaluations of hardware, software and network products; analyze user requirements and provide recommendations for purchase.
• Validate new software, hardware, or service requests in a test environment (that mirrors production) to ensure the software/service be deployed successfully. Present recommendations based on results.
• Analyze user hardware / software requirements and recommends appropriate new technology and purchases.

Minimum Requirements:

• Desirable Asset: Preference will be given to individuals with computer hardware repair skills, power tool skillsand AV installation skills (Epson Brightlink). A+ Certification.
• A three-year college diploma in computer technology, MCSE or MCSA certification along with an understanding of network topologies, local and wide area networking and telecommunications.
• Minimum 3-5 years of experience in a system support role.
• Experience with Microsoft Windows server administration, Active Directory, Windows 7&10, MSOffice Suite, Microsoft SCCM Client Management.
• • Strong analytical and technical problem-solving skills.
  • Strong attention to detail.
  • Effective verbal and written communications skills.
  • Superior problem solving and organizational skills.
  • Ability to handle pressure in fast moving environment.
• Passion for learning and continuous improvement.
• Understand urgency of actions and recognizes priorities and multi-tasking.
• A valid driver’s license and reliable vehicle are required.
• School Board experience is an asset.

Hours of Work: Temporary Full-time, 37.5 hours per week

Work schedule determined by the Administrator

Weeks/Year: Approximately 52 weeks/year

Only those candidates selected for an interview will be notified.

To request this file in large print, please email [e-mail]. If you require a disability related accommodation to participate the recruitment process, please contact us at [phone], extension 2368 to discuss your needs under the Human Rights Code. Responses to inquiries will be provided within 72 hours.

At WCDSB, we are committed to respecting your privacy and will take appropriate measures to protect any personal information you may share with us through the job application process. Personal information is collected under the authority of the Education Act, R.S.O. 1990, c. E.2, s. 171(1)3, and pursuant to section 28(2) of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The information collected will be used for the purpose of determining eligibility and qualifications for employment and for administering human resources and employment-related functions. Questions regarding this collection may be directed to the Board’s Privacy Officer at 519-578-3660 ext. 2381.

The successful candidate will be required to produce a satisfactory Vulnerable Sector Criminal Background Check. For further information refer to policy APS 038 on the website of the Waterloo Catholic District School Board.