CTTO - Project Manager

Sobeys; Mississauga; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Sobeys is hiring a Project Manager for a permanent full-time, hybrid role based in Mississauga, ON or Montreal, QC. You will oversee end-to-end project delivery across cross-functional teams, leveraging Planview and agile/hybrid methods to optimize outcomes.

You will lead stakeholders, manage budgets, and drive continuous improvement while supporting Sobeys’ e-commerce and customer experience initiatives in Canada.

Qualifications

• Bachelor’s degree in a related discipline with 5+ years of project management experience.
• Experience with e-commerce and marketing.
• Experience with personalization, CRM, loyalty, digital customer journeys or related customer experience programs.
• Strong cross-functional stakeholder management across Marketing, Merchandising, Loyalty, E‑commerce, Data/Analytics and Technology.
• Planview or similar project portfolio tool proficiency.
• Strong budget management and financial acumen.
• Experience managing difficult stakeholders and VP-level influence.
• PMI PMP certification or MBA preferred.
• Bilingual English and French would be an asset.

Responsibilities

• Lead the initiation, planning, execution, monitoring, and closing of projects.
• Apply agile, waterfall or hybrid methodologies to optimize delivery.
• Develop clear objectives, requirements, and manage the triple constraint of cost, time, and quality.
• Create and manage the project plan to ensure delivery within budget and timelines.
• Monitor project status and deliverables to achieve quality.
• Manage changes in accordance with project change controls.
• Facilitate core project documents such as Project Brief, Project Charter, RAID log, etc.
• Effectively communicate with senior sponsors to drive engagement and align with business goals.
• Lead and coach project teams to achieve high performance.
• Support departmental continuous improvement initiatives in processes and management maturity.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Agile methodologies

Budget and finance management

Leadership and coaching

Risk management

Communication and reporting

Bilingual English/French

Education

Bachelor’s degree in a related discipline

PMP Certification

MBA (preferred)

Tools

Planview

Job description

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is a hybrid opportunity that can be basedout of our offices in Mississauga, ON or Montreal, QC.

Key Responsibilities:

1. Project Planning and Execution Management:

• Lead the initiation, planning, execution, monitoring, and closing of a projects.

• Proficiency in Planview (or similar project portfolio management tools) is considered an asset.

• Ability to apply agile, waterfall or hybrid methodologies as appropriate to optimize project delivery and stakeholder engagement.

• Develop clear and attainable project objectives, build project requirements, and manage the triple constraint of cost, time, and quality.

• Create and manage the project plan to ensure delivery within budget, timelines, and expected outcomes.

• Monitor project status and manage deliverables to ensure quality standards and goals are achieved.

• Manage any changes in the project in accordance with project change management controls.

• Facilitate the completion of core project documents, including but not limited to Project Brief, Project Charter, RAID log, and others.

2. Stakeholder Engagement and Leadership:

• Effectively communicate and engage with all stakeholders, focusing on the senior sponsor, to drive project engagement and ensure delivery is in alignment with business goals.

• Demonstrate ability to lead effectively through ambiguity by bringing structure, clarity, and direction to complex, evolving initiatives.

• Manage stakeholder expectations and foster strong relationships to support project success.

• Lead and manage project teams, providing guidance, coaching, and support to ensure high performance.

• Support and contribute to departmental continuous improvement initiatives aimed at enhancing processes, efficiency, and overall project management maturity.

3. Risk and Issue Management:

• Identify, assess, and manage project risks to mitigate potential impacts.

• Ensure risks/issues are identified and escalated appropriately and in a time-sensitive manner.

4. Financial Management:

• Oversee the financial management of the project, including managing the in-year budget, multi-year financials, and benefits realization in partnership with finance.

• Ensure efficient use of financial resources to meet project delivery requirements.

5. Resource Management:

• Plan and manage resource assignments with project sponsors and key stakeholders.

• Ensure optimal allocation and utilization of resources to achieve project goals.

6. Communication and Reporting:

• Provide regular, clear, and concise visibility into project status, including key decisions, dependencies, issues, risks, and metrics.

• Maintain up-to-date project documentation, status reports, and stakeholder communications throughout the project lifecycle.

• Prepare and deliver high-quality presentations and reports to senior executives and stakeholders.

#LI-Hybrid

Qualifications and Experience:

• Bachelor’s degree in a related discipline with 5+ years of experience in project management, including overseeing complex, cross-functional projects or workstreams.

• Experience withe-commerce and marketing

• Experience with personalization, CRM, loyalty, digital customer journeys or related customer experience programs

• Strong cross-functional stakeholder management, particularly across Marketing, Merchandising, Loyalty, E-commerce, Data/Analytics and Technology

• Planview or similar

• Proficiency in managing project budgets and strong financial acumen.

• Experience in managing difficult stakeholders and influencing at the VP level.

• Agility in problem-solving within project management, utilizing both traditional and innovative methodologies.

• Demonstrated ability in coaching and developing team members.

• Project Management Professional (PMP) Certification or MBA preferred.

• Bilingualism in English and French would be an asset.

• The candidate will be expected to work with peers in other provinces in the development, development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada.