Crusher Liner Solutions Specialist - Canada

311 FLSmidth Ltd.; Timmins; On-site; CAD 80,000 - 130,000; Full time

Job summary

A leading company in mining technology is looking for a Regional Solution Specialist to manage customer relationships and explore business opportunities in the crushing consumables service line. This role requires strong mechanical knowledge and excellent communication skills, with a strong focus on delivering customer solutions and providing technical support. The position involves considerable travel and offers an opportunity to make a significant impact within a well-respected organization.

Qualifications

• Minimum 10 years of experience in the mining/industrial industry.
• Specific experience with heavy industrial products and crusher liners.
• Able to travel up to 75%, including domestic and international.

Responsibilities

• Manage customer relationships and product lifecycle.
• Identify and develop new businesses in the region.
• Perform health checks and support proposal department.

Skills

Good communication skills

Product and competitor knowledge

Mechanical Background

Education

College degree or equivalent experience

Job description

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make that difference.

It’sa big responsibility, andwe are committed to making an impactful difference.

We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable ourcustomers to produce the materials and technology needed for a better future.

The Regional Solution Specialist will be responsible for the crushing consumable service line, identifying business opportunities, generating leads, and foster client relationships to meet or exceed sales goals, supporting installation assistance as well as inspection and measurements on-site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive growth and offer technical expertise for the crushing consumables service line.

Your responsibilities

Manage the customers and their consumables throughout the product life cycle

Assessing customer needs and recommending the most suitable products / solutions

Identify and develop new businesses in the region

Provides feedback to the business regarding customer needs and market intelligence

Maintain opportunities in the CRM system

Monitor the industry for updates and changes in the product landscape

Be able to perform health checks on customers' sites, review data, and present feedback

Work closely with product line, engineering, and sales teams across FLS.

Support the development of specific marketing documents to place solutions for primary benefits

Self-driven and able to work with minimum supervision.

Ability to support the Proposal department on complex solutions.

What you bring

Good communication skills, written and spoken.

Deep product and competitor knowledge to develop effective sales strategies and objection-handling techniques

Capable of communicating complex concepts to customers in simple terms

Able to travel up to 75%, domestic and international travel.

Must be physically able to climb onto structures and stairs in industrial plants and mines.

College degree or equivalent experience.

Minimum 10 years of experience within the mining / industrial industry. Specific experience with heavy industrial products and / or systems is a plus.

Good experience with crushers and specifically crusher liners and other wear parts.

Mechanical Background, able to read and understand Mechanical drawings.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.