Crisis Worker, Mental Health Program –Full Time - Markham Stouffville Hospital

Oak Valley Health; Markham; On-site; CAD 67,000 - 85,000; Full time

Job summary

Oak Valley Health in Ontario is seeking a Crisis Worker (Psychiatric Emergency Worker) to join the Crisis Team. You will provide crisis assessment, intervention, and short-term counselling to adults, with some child and family work as needed.

The role requires a Master of Social Work or RN with CNA certification in Mental Health, current registration, and 1–2 years of crisis team experience. Availability for day and night shifts is essential.

Qualifications

• Master of Social Work, or Registered Nurse (degree preferred) with C.N.A. certification in Mental Health.
• Current registration with appropriate college / regulatory body.
• A minimum of 1-2 years’ previous experience working on a Crisis Team in a mental health setting.
• Experience with assessment and crisis intervention follow-up.
• Demonstrated well-developed interpersonal, communication and collaborative skills.
• Proven commitment to professional development.
• Demonstrated good attendance and performance records with the ability to maintain these same standards.
• Demonstrates a commitment to a healthy and safe workplace for self and others by taking all reasonable precautions and working in compliance with organization-related policies and health and safety legislation.

Skills

Crisis assessment

Interpersonal skills

Team collaboration

Communication

Education

Master of Social Work

Registered Nurse with CNA in Mental Health

Job description

Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills.

Posting Closing Date:

EOD November 10, 2026

What we are looking for:

The position of Crisis Worker (Psychiatric Emergency Worker), Crisis Team, is part of an interdisciplinary team, whose focus is on crisis assessment, intervention and consultation services for individuals experiencing psychiatric/psychosocial crisis. Services of intake, assessment and short term follow-up counselling are provided primarily to adults, with some child, adolescent and family intervention as well.

What you bring to Oak Valley Health:

• Master of Social Work, or Registered Nurse (degree preferred) with C.N.A. certification in Mental Health
• Current registration with appropriate college / regulatory body
• A minimum of 1-2 years’ previous experience working on a Crisis Team in a mental health setting
• Experience with assessment and crisis intervention follow-up
• Demonstrated well-developed interpersonal, communication and collaborative skills
• Proven commitment to professional development
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate must be available M- F Days and Nights. Please note schedules may change due to operational needs.

Compensation:

OPCOM13 Range: $48.59 - $61.91

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement:

• Oak Valley Health takes pride in serving some of Canada’s most diverse communities.
• We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.
• All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health.
• Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
• Should you require accommodations during the recruitment and selection process, please contact Human Resources.
• We are honoured to be recognized as one of Forbes Canada’s Best Employers for Diversity. We ranked within the top 150 organizations across the country.
• Learn more about our commitment to EDIB.