Crisis Support Specialist - Part Time (Mental Health)

Lakeridge Health Corporation; Ajax; On-site; CAD 42,000 - 43,000; Part time

Job summary

Lakeridge Health in Ajax is seeking two Crisis Secondary - Crisis Support Workers to assist clients in crisis on-site and by phone, providing compassionate, person-centered support and safety planning.

Your duties include assessments, coordinating with Crisis Primary, documenting care, and helping clients access community resources; equity, inclusion, and respectful care are core values.

Qualifications

• Diploma or degree from an accredited College or University in the Human Services field.
• 3 years of related work experience required (addictions experience preferred).
• Valid Food Handler Certificate (certificate can be obtained in a 1-day course and must be provided upon hire).
• Current CPR Level C certification from the Heart and Stroke Foundation is required
• Valid driver\'s licence and use of a vehicle to transport clients. The successful candidate will be required to provide proof a valid driver\'s licence and $1 million dollar liability coverage upon hire
• Knowledge of major mental illnesses including; signs/symptoms, medication management etc., addictions and sexual abuse issues.

Responsibilities

• Work with clients at on-site crisis locations and over the phone
• Assist and support individuals with the resolution of emotional and personal crises
• Complete comprehensive client assessment and service plan (identify needs and goals that are attainable and time-specific) – ensure client is integral in decision-making process
• Work with Crisis Primary (Intervention Worker) to support clients in attaining goals
• Complete risk assessment and environmental screen upon intake/contact
• Carry out functions of psychosocial crisis intervention (supportive counselling and assist in implementing recovery plan)
• Provide crisis intervention services through client\'s preferred environment
• Encourage problem-solving, conflict resolution, harm reduction, relapse prevention, medication management, and applicable life skills (cooking, cleaning, accessing community transportation, hygiene, etc.)
• Advocate on client\'s behalf when appropriate
• Transport client within community when necessary
• Develop discharge plans (including relapse prevention strategies and connection to continuous internal and external supports)
• Maintain up-to-date client records on a timely basis and in accordance with agency standards
• Report (in writing) all accidents, incidents, injuries
• Work co-operatively as a member of the Crisis program

Skills

Crisis intervention

Communication skills

Teamwork

Time management

Education

Diploma or degree in Human Services

Job description

Lakeridge Health in Ajax is seeking two Crisis Secondary - Crisis Support Workers to assist clients in crisis on-site and by phone, providing compassionate, person-centered support and safety planning.

Your duties include assessments, coordinating with Crisis Primary, documenting care, and helping clients access community resources; equity, inclusion, and respectful care are core values.