Crew Scheduler

Porter Airlines Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A major airline is looking for a Crew Scheduler to manage staffing of flights while ensuring compliance with regulations. The role involves monitoring schedules, addressing crew concerns, and participating in safety management. Ideal candidates will be multitaskers with excellent communication skills and an understanding of the aviation environment.

Qualifications

• Fluent in English, both written and verbal.
• Dependability with a clear attendance record.
• Available for shift work including nights and weekends.

Responsibilities

• Ensure timely staffing of flights according to company needs.
• Monitor daily schedule for potential crewing issues and address concerns.
• Arrange crew reservations and provide timely communication regarding assignments.

Skills

Detail-oriented

Multitasking

Team player

Excellent communication skills

Understanding flight crew working environment

Education

Post secondary education in Aviation

Tools

Microsoft Office

Google Suite

Job description

Job Summary

TheCrew Scheduler position is responsible for the staffing of Porter’s flights.

Duties & Responsibilities

• Ensure timely staffing of pairings according to company needs while ensuring compliance with company policies and procedures (FOAG) and government regulations (CARs)

• Monitor Porter’s daily schedule for potential crewing issues and address any concerns

• Provide timely and courteous communication with crew as required for assignments and re-assignments

• Monitor and issue book-off and CTT reports

• Assist in overseeing ‘month of’ execution of pilot line training plan and make adjustments to the training plan as necessary

• Review credit requests and action credit adjustments as necessary

• Arrange hotels and transportation for crew members

• Arrange crew reservations for deadheads

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Other duties as assigned by the Supervisor, Crew Scheduling and the Manager, Crew Scheduling

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Detail-oriented with the ability to multitask

• Ability to work well under pressure and prioritize

• Quick learner and ability to be assertive

• Team player

• Excellent communication skills, both written and verbal, in the English language

• Understanding flight crew working environment

• Dependability (must have a clear attendance record and reliable on-time reporting for work)

• Must be available for shift work which includes overnights, weekends and holidays

• Able to work 12-hour shifts

• Fluent with many different forms of computer software including, Microsoft Office and Google Suite

• Ability to obtain necessary security clearances

• Post secondary education in Aviation is an asset

• Previous airline operational experience is an asset

• Familiarity with Navblue N-OC is an asset

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Onsite

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.