Crew Scheduler

Canadian North Inc.; Ottawa; On-site; CAD 29,000 - 41,000; Full time

Job summary

Canadian North Inc. is seeking a Crew Scheduler in Ottawa to ensure flights have properly scheduled crews in compliance with CARS and collective agreements. The role reports to the Chief Crew Scheduler and supports 24-hour coverage in a dynamic aviation environment.

The position offers a starting pay rate of 25.42 CAD per hour under the UNIFOR Collective Agreement, plus an Operations premium of 1.50 CAD per hour; temporary employment ending around January 31, 2027.

Qualifications

• High School diploma or equivalent related work experience.
• Two years of previous relevant experience.
• Knowledge of Company and Transport Canada Regulations governing air crews.
• Flexibility to work irregular shifts, weekends, and statutory holidays for 24-hour coverage.
• Familiarity with Sabre and AIMS preferred.
• Must be proficient with Windows, Excel and Word.
• Must possess superior interpersonal and communication skills for internal and external customers.

Responsibilities

• Ensure all flights are effectively and efficiently crewed.
• Ensure all crews are scheduled/assigned and compliant with CARS and collective agreements.
• Monitor all flight delays and ensure crews can complete any duty assignment.
• Monitor and update AIMS database as required.
• Ensure all flight crew are compliant with medicals, training and licensing required to operate aircraft types.
• Liaise with OCC during Irregular Operations to ensure crew complements and duty days stay within CARS regulations.
• Assign flying and liaise with OCC to accommodate extra sections.
• Record and report crew bookings-offs.
• Book crew hotel and transportation requirements.
• Monitor crew check-ins to ensure on-time departures.
• Prepare travel itineraries and cross-check deadheading information; email to crews.
• Assist Chief Crew Scheduler with expense coding and receipt reconciliation.
• Travel as required.
• Active member of the Emergency Response Team.
• Other duties as assigned.

Skills

Strong communication

Multitasking

Problem solving

Team oriented

Flexibility

Inuktut knowledge (asset)

Education

High School diploma or equivalent

Tools

Sabre

AIMS

Windows

Excel

Word

Job description

Description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

• Dynamic Team Environment – Work alongside passionate people in a fast-paced and supportive workplace
• Valuable Industry Experience – Build hands-on aviation experience with the trusted airline of the Arctic
• Career Development – Gain new skills and expand your experience within a unique and rewarding industry
• Unique Northern Operations – Be part of an airline that serves some of Canada’s most remarkable communities

What We Offer

• Competitive compensation
• Travel & Cargo Privileges – Canadian North travel privileges after 6 months of continuous employment
• Cargo shipping privileges - in accordance with company policy
• Opportunities to gain experience and grow within a trusted Canadian airline

About this position

The Crew Scheduler is responsible for ensuring all flights are effectively and efficiently crewed, and all crews are scheduled/assigned and compliant with CARS and collective agreements.

Reporting to: Chief Crew Scheduler

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $25.42 per hour as per the UNIFOR Collective Agreement or commensurate with experience. Successful candidates will also receive an Operations premium of $1.50 per hour.

Please note this is a temporary position ending approximately January 31, 2027

DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

• Ensure all flights are effectively and efficiently crewed;
• Ensure all crews are scheduled/assigned and compliant with CARS and collective agreements;
• Monitor all flight delays and ensure crews are able to complete any existing/new duty assignment;
• Monitor and update AIMS database as required;
• Ensure all flight crew are compliant with medicals, training and licensing required to operate a/c type;
• Liaise with OCC during Irregular Operations to ensure crew compliments and duty days are kept within the CARS regulations;
• Assign flying, as required and liaise with OCC to accommodate extra sections;
• Record and report crew book-offs;
• Book crew hotel and transportation requirements;
• Monitor crew check-ins to ensure on time departures;
• Prepare travel itineraries and cross check all deadheading information, email to crews;
• Assist Chief Crew Scheduler with expense coding and receipt reconciliation;
• Travel as required;
• Active member of the Emergency Response Team; and
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

• High School diploma or equivalent related work experience
• Two (2) years of previous relevant experience
• Knowledge of Company and Transport Canada Regulations governing air crews (including flight and duty time hours);
• Flexibility to work irregular shifts, weekends, and statutory holidays for 24-hour coverage;
• Familiarity with Sabre and AIMS preferred;
• Must be proficient with Windows, Excel and Word;
• Must possess superior interpersonal and communication skills for internal and external customers and contacts;
• Understanding of working with collective agreements;
• Bilingualism considered an asset;
• Strong problem-solving skills and be adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment;
• Ability to communicate in Inuktut a definite asset; and
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [e-mail] and we will work with you to meet your needs.