Credit & Collections Manager

Confidential; London; On-site; CAD 70,000 - 100,000; Full time

Job summary

A growing finance team is seeking an experienced Credit & Collections Manager dedicated to fostering a collaborative environment. The ideal candidate will lead process improvements and support a strong team, ensuring effective financial operations and enhancing credit collection processes. Responsibilities include managing accounts receivable, assessing credit risk, and collaborating across teams to ensure compliance and efficiency.

Qualifications

• 5+ years of experience in credit and collections in a manufacturing or distribution environment.
• 3 years of experience managing/developing teams.
• Strong working knowledge of accounting principles.

Responsibilities

• Lead and support process improvements and automation efforts.
• Coach and develop your team to meet performance and growth goals.
• Ensure controls are implemented and performed related to the order-to-cash cycle.

Skills

Communication

Negotiation

Analytical Thinking

Team Leadership

Customer-Centric Mindset

Education

CPA designation or relevant post-secondary education in finance/accounting

Tools

J.D. Edwards

Excel

Microsoft Office

Job description

We have an immediate opening for an experienced Credit & Collections Manager for our growing Finance team. Reporting to the Controller you enjoy a fast paced, collaborative environment.

Our ideal candidate is a strategic and analytical leader who enjoys building strong teams that thrive in a fast changing environment. With a focus on credit collections, accounts receivable and commission management you will assist in improving processes, ensure strong financial operations and support business goals.

KEY RESPONSIBILITIES:

• Lead and support process improvements and automation efforts
• Coach and develop your team to meet performance and growth goals
• Use data and industry trends to guide strategic decision-making
• Perform Accounts Receivable month-end close journal entries and reconciliation
• Ensure controls are implemented and performed related to the order-to-cash cycle
• Prepare working papers related to AR to support year-end income tax preparation
• Review customer pricing, credits, and account set-ups in JDE
• Lead and optimize credit & collection processes to improve cash flow, reduce bad debt
• Monitor customer accounts, assess credit risk, negotiate payment terms
• Oversee tracking, calculation, and disbursement of rebates and commissions
• Review daily banking activity, validate incoming payments (EFT, wire)
• Collaborate with internal and external teams to resolve issues and support credit policy compliance
• Other duties as requested

QUALIFICATIONS

• CPA designation or relevant post-secondary education in finance/accounting
• 5+ years of experience in credit and collections in a manufacturing or distributrion environment
• 3 years of experience managing/developing teams
• Strong working knowledge of accounting principles and customer adjustments
• Excellent communication and negotiation skills - internal and external
• Results driven with the ability to initiate and deliver outcomes that support business success
• Customer-centric mindset to deliver excellent service with financial integrity
• Proficiency with ERP systems (J.D. Edwards or similar)
• Advanced Excel skills and solid knowledge of Microsoft Office