Our Core Focus:
- Department
- Finance
- Employment Type
- Full Time
- Location
- Canada - Remote
- Workplace type
- Fully remote
- Oversee the day-to-day operations of the accounts receivable department, including collections, credit evaluation, and cash application.
- Monitor aging reports, proactively manage past-due accounts, and lead resolution efforts for disputed invoices.
- Develop and maintain AR reporting dashboards using Excel (e.g., pivot tables, VLOOKUPs, basic formulas).
- Create and deliver PowerPoint presentations summarizing AR performance, aging trends, cash flow impact, and risk analysis for executive meetings.
- Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards.
- Collaborate with cross-functional teams (Customer Relationship Magers/Service Delivery) to improve customer experience.
- Assist with month-end closing procedures and support audit requirements related to receivables.
- Act as the primary escalation point for the AR team, leading customer account reconciliations and resolving high-priority or complex customer issues in a timely and effective manner.
- Oversee all people management responsibilities for the AR team, including 1x1s, performance management, workforce planning, recruitment, and employee-related matters
- Continuously evaluate and improve AR processes, systems, and internal controls.
- Maintain accurate and real time timesheets.
- Provide mentoring and feedback to direct reports.
- Where necessary, escalate complicated issues to a more senior resource or other appropriate teams.
- Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings.
- Attend and actively participate in training & team meetings as required.
- Ensure work aligns with VC3 standards.
- Assist VC3 team members as required.
- Maintain constant and clear communication with colleagues.
- Collaborate with all VC3 departments to maximize client satisfaction.
- Continuously provide feedback to help improve processes and procedures to provide superior service.
- Provide or facilitate timely responses and guidance to client requests.
- Maintain documentation, processes, and standards through the change management processes.
- Maintain an in-depth knowledge of the products and services that are offered.
- Additional duties as required
- Associate degree in accounting, Finance, Business Administration, or a related field.
- 5+ years of progressive experience in Accounts Receivable, with at least 2 years in a supervisory or management role.
- Proficiency in Excel (intermediate level) including pivot tables, conditional formatting, data analysis, and formulas.
- Experience creating and presenting PowerPoint slide decks to finance and executive leadership.
- Strong understanding of accounting principles, internal controls, and financial reporting.
- Excellent communication, leadership, and organizational skills.
- Netsuite ERP experience is required.
- Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
- Minimal travel required
- VC3 offers a comprehensive benefit package and 401K/RRSP company matching
VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.
We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.
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