Credit & Collections Analyst

Level A Inc.; Peterborough; On-site; CAD 50,000 - 70,000; Full time

Job summary

Level A Inc. in Peterborough is seeking a Credit and Collections Analyst to manage dealer collections, assess creditworthiness, and control daily order releases. The role reports to the Controller and supports related finance activities within a global distribution context.

The candidate will handle large portfolios, prepare demand letters, and coordinate with management on risk and repayment schedules, while effectively communicating with dealers and internal teams.

Qualifications

• 3–5 years commercial collections experience
• Experience using credit reports is a plus
• Negotiate and resolve chargebacks
• Audit and manage order releases based on creditworthiness
• Proficient in MS Office and ERP tools

Responsibilities

• Manage a large dealer account portfolio and track collections
• Initiate collection activity on outstanding receivables
• Prepare and send demand letters and reports to management
• Assess risk exposure and monitor open orders
• Consolidate shipments and audit freight processes
• Assist credit reviews for new and existing accounts
• Perform month-end closing tasks and special projects as needed
• Respond to dealer inquiries with professional communication

Skills

Customer service orientation

Communication skills

Organizational skills

Time management

Negotiation & decision making

Interpersonal skills

Excel

ERP systems

Education

College diploma or equivalent

Business/Accounting/Finance degree (preferred)

Tools

Microsoft Excel

ERP applications

Job description

Location: Peterborough

Wage: DOE

Terms: Full time, Monday to Friday

Hours: 8:30am - 5pm

Organization Overview:With headquarters in Peterborough, this Global company facilitates sales and distribution of top labels and brands, sold world-wide. Staff members are diverse in talent various departments, including national and regional sales, marketing, retail services, customer service, finance and distribution.

Job Summary:

Reporting to the Controller, you will be responsible for managing the collection activities of dealers in order to maintain established collection percentages, over 30 days balances and bad debt levels as required. The Credit and Collections Analyst will also be responsible for assessing credit worthiness for existing customers in order to manage daily order releases.

Essential Duties/Responsibilities:

• Ability to manage a large account portfolio.
• Negotiation contracts
• Audit freight processes
• Consolidate shipments
• Initiate collection activity on outstanding receivables
• Report status of accounts to management weekly and monthly
• Establish repayment schedules
• Assess risk exposure and monitor held open orders
• Respond to dealer inquiries
• Execute account reconciliations and chargeback resolution
• Prepare and process demand letters
• Assist in credit review process for new and existing accounts
• Perform month end closing processes
• Assist with special projects and other duties as needed
• Other Duties as may be assigned by management

Job Qualifications:

• Managing Costing and Freight
• 3 – 5 years commercial collections experience
• Successful collection of disputed chargebacks
• Experience using credit reports is a plus
• Strong customer service orientation
• Excellent communication skills both verbal and written
• Excellent organizational and time management skills
• Negotiating and decision making skills
• Strong interpersonal qualities to participate in a team environment
• Proficiency with Microsoft Office Suite, specifically Excel, and ERP applications
• Bilingual (French & English) is an asset

Education:

• College Diploma or equivalent work experience
• Preferred: Diploma or Bachelor’s Degree in Business Administration, Accounting, Finance