Credit Bureau Advisor

Desjardins; Lévis; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

4 weeks vacation

Defined benefit pension

Group insurance

Telework equipment

Job summary

Desjardins is seeking a Credit Bureau Advisor to lead relationships with credit agencies and coordinate cross-functional teams in Canada. You will analyze complex issues, propose improvements and ensure compliance with regulatory and organizational frameworks, contributing to member protection and risk management.

The role requires a Bachelor’s degree, at least four years of relevant experience, and fluency in French with strong English abilities.

Qualifications

• Bachelor’s degree is required.
• Minimum four years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Increase support for business sectors in initiatives involving credit bureaus.
• Support strategic priorities related to fraud prevention, personal information protection and the member experience.
• Accelerate the analysis and delivery of requests to update processes, practices and tools.
• Improve governance of data sent to and received from credit bureaus.
• Reduce operational, regulatory and reputational risks associated with inadequate management of obligations to credit bureaus.
• Increase process quality and operational efficiency through continuous improvement.
• Ensure long-term continuity of expertise in a specialized field involving numerous internal and external partners.

Skills

French language

English proficiency

Microsoft 365

Process management

Project management

Operational efficiency

Education

Bachelor’s degree in related field

Tools

Microsoft 365

Job description

As a Credit Bureau Advisor, you help manage, develop and improve practices governing relationships with credit agencies. You advise business partners and operational teams while ensuring the quality, consistency, integrity and compliance of practices, processes and data related to the credit ecosystem. You analyze issues of varying levels of complexity, make recommendations and coordinate initiatives to continuously improve processes and comply with regulatory and organizational frameworks. You help complete cross-sector projects and develop practices while working with multiple stakeholders. This kind of work requires a strong understanding of credit, excellent analytical and summarizing skills and a talent for clearly explaining complex ideas to various audiences. In this role, you'll contribute directly to member protection, sound risk management, compliance with regulatory obligations and effective relationships with strategic service providers in the credit sector. More specifically, you will be required to :

• Increase support for business sectors in initiatives involving credit bureaus.
• Support strategic priorities related to fraud prevention, personal information protection and the member experience.
• Accelerate the analysis and delivery of requests to update processes, practices and tools.
• Improve governance of data sent to and received from credit bureaus.
• Reduce operational, regulatory and reputational risks associated with inadequate management of obligations to credit bureaus.
• Increase process quality and operational efficiency through continuous improvement.
• Ensure long-term continuity of expertise in a specialized field involving numerous internal and external partners.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Proficiency in Microsoft 365
• Knowledge of process management, project management and operational efficiency

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Risk management (FG)