Credit Analyst

Franklin Empire Inc.; Kitchener; On-site; CAD 55,000 - 75,000; Full time

Job summary

Franklin Empire Inc. is seeking a Credit Analyst to support the Credit Manager for Ontario branches. The role involves accounts receivable, credit issue handling, and enhancing collection processes for GTA-based customers.

The position emphasizes timely analysis, client communication, and adherence to company credit policies. A college degree in accounting with 3–5 years of experience is preferred.

Qualifications

• College degree in accounting is required.
• 3–5 years of experience in the field is expected.
• Results-oriented with strong teamwork.
• Strong communication, courtesy and diplomacy.
• Good understanding of MS-Office (Word and Excel).
• Understanding of the construction industry is an asset.

Responsibilities

• Communicate with clients to advise on delayed payments and bad standing.
• Recommend new initiatives or suspension of purchasing abilities for non-payment.
• Analyze and approve orders per guidelines and timelines.
• Conduct preliminary checks for new client accounts.
• Respond to mail, manage reports and recoveries registers.
• Process accounts receivable documents and related transmissions.
• Answer information requests and help resolve credit issues with clients.
• Perform other office tasks (word processing, MS Teams, filing, email).

Skills

Communication skills

Teamwork

Sense of urgency

Results-oriented

MS-Office (general)

Education

College Degree in accounting

Tools

MS Office

Job description

Credit analyst

Franklin Empire Inc. is a family-owned distributor providing electrical supplies for new construction, renovation and the maintenance of industrial plants, residential and commercial buildings. Beyond products, we specialize in Automation and Control Systems, Process Instrumentation and Lightning solutions. With our Electro-Mecanik Playford and DS Tech shops our product/service offering is unique among Canadian Electrical Distributors.

The company is looking for a Credit Analyst for its GTA-based customers.

The credit analyst is responsible for undertaking administrative support for the Credit Manager, notably in dealing with accounts receivable and credit issues for the clientele of our Ontario branches.

The Main Responsibilities For This Position Are

• Communicating with clients (telephone, mail or internet) to advise them when payments are delayed and their account is in bad standing and following up on this when a response is not issued;
• Recommend new initiatives or the suspension of purchasing abilities, if payments are not made;
• Analyze and approve orders, in following the established guidelines and in the time required;
• Effectuate the analysis of and proceed with the preliminary checks for new client accounts;
• Respond to mail, manage reports and keep up to date the registers and files relating to the recovery process;
• Assimilate the accounts receivable transactions, calculate, prepare and transmit documents associated with the accounts (statements of accounts, copies of invoices, denunciation forms for projects and receipts) via computer;
• Respond to information requests from clients; keeping a good rapport with them and helping to resolve their credit issues by making an arrangement with them;
• Effectuate other office tasks, such as word processing, Microsoft Teams, upkeep of files and filing, faxing and e-mailing, photocopying, etc.

Requirements For This Position Are

• College Degree in accounting;
• 3 to 5 years experience in this field;
• Results-oriented;
• Team spirit and sense of collaboration;
• Sense of urgency;
• Strong communication skills, courtesy and diplomacy;
• Good understanding of computers and the MS-Office suite (Basic Word and Excel understanding, an asset);
• Understanding of the construction industry (an asset).

Come join a strong, value-added company, established for over 80 years. Be an important part of the family of Franklin Empire and share our success!

• A complete insurance program will be offered
• A pension plan

The stability of our employees is proof of the company's values. Exciting challenges are waiting for you!

Come brighten your career!