Credit & Accounts Receivable Analyst

GARAGA Overhead Doors; Barrie; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

DPSP 4% employer contribution

RRSP program

Virtual healthcare services

Group insurance (medical, paramedical,

Disability and life insurance

Job summary

Garaga is seeking a Credit & Accounts Receivable Analyst in Barrie, ON to manage AR for Authorized Dealer Partners. You will build relationships, analyze credit, and drive collections while maintaining strong partnerships with dealers.

The role reports to the Controller and requires balancing collection targets with customer relationships. The position is permanent, full-time, hybrid (Barrie plant, 3 days on-site), with standard day shift.

Qualifications

• Experience in accounts receivable, credit, or collections management.
• Comfort working with accounting/finance systems.
• Strong relationship-management skills.

Responsibilities

• Own AR performance for a portfolio of Dealer Partners and lead monthly reviews.
• Analyze new accounts, assess credit, and approve refunds within authority.
• Manage day-to-day collections, prepare statements, and resolve disputes.

Job description

Career Opportunity as a Credit & Accounts Receivable Analyst

Join our Barrie, ON team as a Credit & Accounts Receivable Analyst, managing our Dealer Partner portfolio

You can sit across the table from a dealer partner one day, building trust, and be chasing down a past-due account the next, without ever losing the relationship.
Balancing numbers and people: does that sound like you?
We've got the perfect challenge for you!

Reporting to the Controller, you'll manage the accounts receivable performance for an assigned portfolio of Authorized Dealer Partners (ADPs), combining credit risk analysis, collections, and dispute resolution with day-to-day relationship management. As the key contact between Finance and your ADPs, you'll balance collection targets with strong, lasting partnerships. Sounds like you? We can't wait to meet you!

POSITION SUMMARY:

• Starting date: As soon as possible
• Number of positions to fill: 1
• Job Status: Permanent
• Remote/On-site: Hybrid (3 days per week at Barrie Plant)
• Schedule: Full time
• Shift: Day, Monday to Friday
• Deferred Profit-Sharing Plan - 4% employer contribution (DPSP);
• Registered Retirement Savings Plan;
• Free virtual healthcare services;
• Group Insurance Plan (Medical, Paramedical, Disability and Life);
• Employee & Family Assistance Program (EFAP);
• Recognition of years of service;
• Several activities organized by the social club (participation is always on a voluntary basis), drawings for all kinds of cultural and sports events as well as $100 credit for clothing items per year;
• Well-designed integration program for new employees.

Key responsibilities of the Credit & Accounts Receivable Analyst:

• Portfolio & Relationship Management: Own the AR performance for an assigned portfolio of ADPs, build strong relationships, and lead monthly account reviews and statements.
• Credit & Account Opening: Analyze new account openings, assess credit investigation needs, and approve refund requests within authority limits.
• Collections: Manage day-to-day collections, prepare statutory declarations and demand letters, and compile the quarterly bad debt list.
• Account Statements & Reconciliation: Verify checks, payments, deposits, and invoices are accurately recorded before sending statements.
• Construction Project Follow-Up: Track partial payments, holdbacks, and disputes on construction accounts, and prepare related documentation.
• Dispute Resolution & Process Improvement: Resolve customer/dealer disputes in a timely manner and contribute ideas to improve credit and collections processes.

Profile sought for the Credit & Accounts Receivable Analyst:

• Experience in accounts receivable, credit, or collections management
• Knowledge of account opening and credit analysis processes
• Comfort working with accounting/finance systems (e.g., Viking)
• Strong relationship-management skills for portfolio and dispute handling
• Attention to detail for account statement validation
• Ability to manage multiple accounts and projects simultaneously
• Continuous improvement mindset and solid communication skills

Skills sought for the Credit & Accounts Receivable Analyst:

• Credit risk analysis and account opening evaluation
• Accounts receivable management and collections processes
• Experience with Viking (or similar accounting/ERP system)
• Preparation of statutory declarations, demand letters, and compliance documentation
• Account reconciliation and statement verification
• Dispute resolution with external partners (dealers/customers)

Equal Opportunity Statement

Garaga is an equal opportunity employer and applies an employment equity program for women, Indigenous peoples, visible minorities and persons with disabilities. We strive to create and maintain a diverse workforce where everyone feels valued, respected and included.

IMPORTANT: The masculine gender is used without discrimination, for the sole purpose of making the text easier to read.

Garaga is a family-owned company in constant growth. To help us reach our goals, we are always looking for passionate people to join our team.

For over 40 years, we have been manufacturing garage doors that meet the highest standards in the industry. We are recognized for the reliability and quality of our products and for the impeccable service provided by our employees.

Headquartered in the greater Beauce region (Quebec), the company operates in manufacturing across North America. It enjoys an enviable reputation in its industry and maintains sustained growth, with the recent acquisition of its 2nd plant in the United States — 4 plants in North America.

Perfectly small:

All the challenges, latitude and impact potential you are looking for. Our co-presidents are young, think big and give themselves the means to achieve their ambitions.

Perfectly big:

A solid company that has been thinking big for over 40 years, with more than 1,700 employees.

Why choose Garaga:

• Strong financial health and lots of growth
• A dedicated and accessible team
• A company culture of generosity, respect and recognition
• Flexible schedules and remote work
• Competitive compensation and benefits

Garaga is:

• A large company and a leader in its industry
• A manufacturer of residential and commercial garage doors founded in 1983
• 4 facilities: St-Georges (QC), Barrie (ON), Ponca City (OK) and Bemidji (MN)
• More than 1,700 employees
• A large network of dealers and business partners across Canada and the United States