CPQ Specialist

CaseWare International; Old Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An innovative firm is on the lookout for a skilled CPQ Specialist with a passion for optimizing processes through Salesforce. This hybrid role involves leading the implementation of Salesforce CPQ, collaborating with cross-functional teams, and designing custom solutions that meet complex business needs. With a focus on enhancing operational efficiency and ensuring best practices, you will play a pivotal role in driving the success of global commercial teams. If you thrive in dynamic environments and are eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 6-8 years of experience in CPQ solutions, with a focus on Salesforce CPQ.
• Mandatory Salesforce CPQ Admin and Salesforce Admin certifications.

Responsibilities

• Lead implementation and configuration of Salesforce CPQ for global teams.
• Design custom CPQ solutions to meet complex business requirements.

Skills

Salesforce CPQ

CPQ Configuration

MDQ Coding

SaaS Quoting Processes

Communication Skills

Problem-Solving Mindset

Strategic Thinking

Education

Salesforce CPQ Admin Certification

Salesforce Admin Certification

Tools

Salesforce

Job description

We are seeking a highly skilled and experienced CPQ (Configure, Price, Quote) Specialist with 6-8 years of expertise in Salesforce CPQ implementations. The ideal candidate will have a strong background in complex CPQ configurations, with hands-on experience as either a CPQ consultant or in a client-side role. If you’re passionate about optimizing processes through Salesforce and CPQ and have the experience to back it up, we want to hear from you!

Location:

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King Street East, Toronto, ON.

Hiring Manager:

Saurabh Sanganee - Director, RevOps

Contact:

Chengeer Lee - Principal Talent Acquisition Partner & Coach

What you will do:

• Lead and manage the implementation and configuration of Salesforce CPQ for global commercial teams.
• Collaborate with cross-functional teams, including Sales, IT, and Finance, to streamline and automate quoting processes, improving operational efficiency.
• Design and implement custom CPQ solutions to meet complex business requirements, ensuring scalability and efficiency.
• Work closely with the Global Commercial team to gather requirements, prioritize initiatives, execute sprints, and communicate new enhancements to stakeholders.
• Provide guidance on pricing, quoting, and discounting best practices, aligned with SaaS industry standards.
• Configure advanced CPQ workflows, product rules, pricing logic, and quote templates to align with company policies and objectives.
• Develop custom MDQ (Multi-Dimensional Quoting) coding and flows to support multi-product and multi-currency quoting scenarios.
• Assist with data migration, integration with licensing systems, and troubleshooting CPQ-related issues.
• Ensure proper training and ongoing support for end-users, including sales representatives, to maximize CPQ adoption and effectiveness.
• Stay up-to-date with Salesforce CPQ updates and industry trends, ensuring best practices are followed and the system continuously evolves.

What you will bring:

• Experience: 6-8 years of hands-on experience with CPQ solutions, either as a CPQ consultant or in a client-side role, with exposure to large-scale global implementations.
• Certifications: Salesforce CPQ Admin and Salesforce Admin certifications are mandatory.
• Technical Skills: Advanced proficiency in Salesforce CPQ, including configuration, customization, and troubleshooting, with familiarity in integrations, workflows, and reporting within Salesforce.
• MDQ Expertise: Proven experience with custom MDQ coding, creating and managing flows for multi-product and multi-currency quoting scenarios in Salesforce CPQ.
• SaaS Expertise: Strong understanding of SaaS quoting processes, including ARR-based quoting and the land-and-expand funnel.
• Communication: Excellent verbal and written communication skills with the ability to make strategic recommendations to stakeholders based on Salesforce and CPQ expertise.
• Mindset: A “get-things-done” approach to problem-solving, the ability to thrive in fast-moving, unstructured environments, and a bias towards action in all situations.
• Strategic Thinking: Demonstrated ability to bring structure to ambiguous areas of opportunity and work effectively under tight timelines.