CPA Program Manager

PwC Canada; Toronto; On-site; CAD 85,000 - 135,000; Full time

Job summary

PwC Canada is seeking a CPA Program Manager to drive the future CPA Program design and delivery. You will guide staff and partners through complex requirements, collaborate with external instructors, and deliver resources and policy guidance to support CPA candidates across the firm.

The role emphasizes program leadership, budget oversight, and strong stakeholder engagement with regulatory bodies, HC teams and firm leaders to ensure successful execution of the new CPA Professional Program.

Qualifications

• Canadian CPA designation with relevant experience in a professional services role.
• Knowledge of the Canadian CPA programs and familiarity with the CFE.
• Experience in program design, mentorship and exam support.

Responsibilities

• Lead the design, delivery and implementation of the firm’s national CFE in-house training program and support framework for CPA candidates.
• Collaborate with external instructors to shape and enhance the formal training program.
• Create supplementary learning resources, presentations and guidance on program policies.
• Manage relationships with external markers and instructors for English and French programs, including budget oversight.
• Develop mentorship programs and mock exam sessions to support a strong mentorship culture.
• Communicate exam results and analysis to leadership to support program strategy and execution.

Skills

Project management

Stakeholder management

Strategic thinking

Communication

Leadership

Education

CPA designation

Job description

At PwC, our CPA Centre of Excellence (CoE) focuses on managing the full lifecycle of CPA designation support for staff and partners, guiding them through complex program requirements and providing ongoing advice, resources and support throughout their CPA journey. As a manager on this team, you will work with subject matter experts and project teams to shape the future CPA Program, design effective support initiatives, and enhance the experience and success of our people. This role requires a Canadian CPA designation and provides high visibility with PwC leadership and regulators.

The Opportunity

As a CPA Program Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Key Operational Responsibilities

• Leading the design, delivery and implementation of the firm’s national CFE in-house training program and support framework for CPA candidates
• Collaborating with external instructors to shape and enhance the formal training program
• Creating supplementary learning resources, presentations, and guidance on program policies
• Managing relationships with external markers and instructors for English and French programs, including budget oversight, program changes and feedback delivery
• Developing mentorship programs and organizing mock exams sessions supporting a strong mentorship culture
• Communicating exam results and analysis to leadership to support program strategy and execution
• Developing and updating process documentations and preparing and delivering change management communications and presentations
• Building and maintaining strong relationships with HC teams, Firm leaders, and key contacts, including CPA regulatory provincial bodies
• Executing and reviewing work across other CPA processes, including practical experience reporting, module and student registration, fee payments, and special reporting projects
• Representing CPA CoE on committees, workstreams and at recruiting events, while contributing expertise, fostering stakeholder relationships, and supporting key firm initiatives
• Coaching and development of team members

Transformational Responsibilities - The New CPA Professional Program

• Participating in CPA provincial body working groups for the new CPA Professional Program, providing feedback and recommendations to support program development and execution
• Scoping the design of the future internal education and examination support program
• Developing and implementing new firm programs, policies, and processes to support the transition to and delivery of the new CPA Professional Program
• Presenting program design and policy recommendations to leadership to support informed decision-making and strategic objectives
• Evaluating technology solutions to support the efficient implementation, delivery, and ongoing administration of the new CPA Professional Program

What You’ll Bring

• Canadian CPA designation with relevant experience in a professional services role
• Knowledge of the Canadian CPA programs and must have written the Common Final Examination (CFE)
• Passion for counselling and providing guidance to CPA students
• Demonstrated ability to build and manage trusting relationships with key leaders and internal business partners with a commitment to exceptional client service
• Excellent project management and prioritization skills in managing multiple deadlines and complex projects. Able to move effortlessly between strategic topics and day-to-day activities.
• Strong stakeholder management and advisory skills, with the ability to build trusted relationships, collaborate with senior leaders, and translate business needs into firm-wide CPA strategies and ensure successful outcomes
• Strong critical thinking skills and ability to assess situations strategically, navigate new and changing situations, and develop a collaborative approach
• Fast learner, strong technical skills, and open to implementing next generation skills (process automation, people/data analytics, Generative AI, and other digital skills)
• Open to new ways of doing things and continuous improvement

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,800 - $134,800. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).