CPA Program Manager

PwC South Africa; Toronto; On-site; Confidential; Full time

Job summary

PwC Canada seeks a CPA Program Manager to lead the in-house training and support framework for CPA candidates at a national level. You will collaborate with subject matter experts, designers, and external instructors to shape the CPA program and ensure high-quality resources and guidance.

The role requires a Canadian CPA designation and offers exposure to PwC leadership and provincial regulators. You will coach team members and coordinate with HC and firm leadership to drive program success.

Qualifications

• CPA designation with relevant experience in a professional services setting.
• Strong counseling and guidance skills for CPA students and staff.
• Proven ability to manage relationships with senior leaders and internal partners.

Responsibilities

• Lead design, delivery and implementation of national CPA training and support framework.
• Collaborate with external instructors to shape training programs.
• Create learning resources, presentations and program policy guidance.
• Manage relationships with external markers and instructors for English and French programs, including budget oversight.

Skills

Active Listening

Analytical Thinking

Curriculum Development

Coaching and Feedback

Communication

Data Reporting

Executive Education

Developing Presentations

Education

Canadian CPA designation

Job description

Job Description & Summary

At PwC, our CPA Centre of Excellence (CoE) focuses on managing the full lifecycle of CPA designation support for staff and partners, guiding them through complex program requirements and providing ongoing advice, resources and support throughout their CPA journey. As a manager on this team, you will work with subject matter experts and project teams to shape the future CPA Program, design effective support initiatives, and enhance the experience and success of our people. This role requires a Canadian CPA designation and provides high visibility with PwC leadership and regulators.

The Opportunity

As a CPA Program Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Key Operational Responsibilities

• Leading the design, delivery and implementation of the firm’s national CFE in-house training program and support framework for CPA candidates
• Collaborating with external instructors to shape and enhance the formal training program
• Creating supplementary learning resources, presentations, and guidance on program policies
• Managing relationships with external markers and instructors for English and French programs, including budget oversight, program changes and feedback delivery
• Developing mentorship programs and organizing mock exams sessions supporting a strong mentorship culture
• Communicating exam results and analysis to leadership to support program strategy and execution
• Developing and updating process documentations and preparing and delivering change management communications and presentations
• Building and maintaining strong relationships with HC teams, Firm leaders, and key contacts, including CPA regulatory provincial bodies
• Executing and reviewing work across other CPA processes, including practical experience reporting, module and student registration, fee payments, and special reporting projects
• Representing CPA CoE on committees, workstreams and at recruiting events, while contributing expertise, fostering stakeholder relationships, and supporting key firm initiatives
• Coaching and development of team members

Transformational Responsibilities

• Participating in CPA provincial body working groups for the new CPA Professional Program, providing feedback and recommendations to support program development and execution
• Scoping the design of the future internal education and examination support program
• Developing and implementing new firm programs, policies, and processes to support the transition to and delivery of the new CPA Professional Program
• Presenting program design and policy recommendations to leadership to support informed decision-making and strategic objectives
• Evaluating technology solutions to support the efficient implementation, delivery, and ongoing administration of the new CPA Professional Program

What You’ll Bring

• Canadian CPA designation with relevant experience in a professional services role
• Knowledge of the Canadian CPA programs and must have written the Common Final Examination (CFE)
• Passion for counselling and providing guidance to CPA students
• Demonstrated ability to build and manage trusting relationships with key leaders and internal business partners with a commitment to exceptional client service
• Excellent project management and prioritization skills in managing multiple deadlines and complex projects.
• Able to move effortlessly between strategic topics and day-to-day activities.
• Strong stakeholder management and advisory skills, with the ability to build trusted relationships, collaborate with senior leaders, and translate business needs into firm-wide CPA strategies and ensure successful outcomes
• Strong critical thinking skills and ability to assess situations strategically, navigate new and changing situations, and develop a collaborative approach
• Fast learner, strong technical skills, and open to implementing next generation skills (process automation, people/data analytics, Generative AI, and other digital skills)
• Open to new ways of doing things and continuous improvement

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

Education

(if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications

(if blank, certifications not specified)

Required Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• Adult Learning Theories
• Analytical Thinking
• Career Training
• Coaching and Feedback
• Communication
• Content Curation
• Content Strategy
• Contract Management
• Creativity
• Curriculum Development
• Data Reporting
• Design Thinking
• Developing Presentations
• Developing Training Materials
• E-Learning Development
• Embracing Change
• Emotional Regulation
• Empathy
• Event Set Up
• Executive Education
• Facilitated Discussions
• Facilitate Training Sessions {+ 36 more}

Optional Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• Adult Learning Theories
• Analytical Thinking
• Career Training
• Coaching and Feedback
• Communication
• Content Curation
• Content Strategy
• Contract Management
• Creativity
• Curriculum Development
• Data Reporting
• Design Thinking
• Developing Presentations
• Developing Training Materials
• E-Learning Development
• Embracing Change
• Emotional Regulation
• Empathy
• Event Set Up
• Executive Education
• Facilitated Discussions
• Facilitate Training Sessions {+ 36 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date August 13, 2026

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points in our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences et leurs expériences et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.