Coverage Office Administrator

CBI Health; Calgary; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Company events

Clinic events

Sports teams

Job summary

Momentum Health & Evidence Sport and Spine is seeking a Casual, Full-Time Coverage Office Administrator to support nine clinics across Calgary.

The role involves greeting patients, scheduling appointments, processing payments, and maintaining smooth front-desk operations in a fast-paced, team-oriented environment.

Qualifications

• Excellent communication with patients and staff.
• Experience in a fast-paced retail or service environment is an asset.
• Medical Office Administration education or certification is preferred but not required.

Responsibilities

• Greet patients, staff and visitors in a professional manner.
• Assist with scheduling appointments and front desk payments.
• Answer phones and coordinate clinic flow.
• Process intake for new patients and manage document scanning/uploading.

Skills

Communication skills

Multitasking

Time management

Organization

Attention to detail

Independence

Team collaboration

Customer service

Education

High School Diploma

Medical Office Administration certification

Tools

MS Office

Google Suite

Practice Perfect

Med Access

Job description

Casual, Full-Time Coverage Office Administrator (all clinics) - Momentum Health & Evidence Sport and Spine, Calgary AB.

Company: Momentum Health & Evidence Sport and Spine

Position: Casual, Full-Time Coverage Office Administrator

Industry/Company Description Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine).

Evidence Sport and Spine implements the latest research to provide patients with a multidisciplinary approach to musculoskeletal pain management. Be part of a team of highly trained advanced practice physiotherapists, pain physicians, and physiatrists, passionate about providing the highest standard in evidence-based care.

Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking an enthusiastic Part-Time Coverage Office Administrator to join our dynamic team.

Location: Momentum Health & Evidence Sport and Spine: All nine (9) locations

For more information visit: https://www.momentumhealth.ca/

Employment Type: Casual, Full-Time (guaranteed 25 hours per week)

Required Hours: Variable between 7AM-8PM (dependent on coverage shift)

Start Date: As soon as possible

Compensation: $17 to $19

What We Provide

• Company events, clinic events and sports teams
• Fun and engaging work environment

What We Are Looking For

• Positive energy and passionate about working with others
• Ability to work in a team-based environment, and contribute to a positive work environment
• Demonstrated exceptional communication with patients and team members
• Problem solving, time management and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
• Committed to an excellent patient experience
• A hardworking multi-tasker and exceptional attention to detail
• Strong work ethic, self-motivated and the ability to work independently with minimal supervision

Our Office Administrators provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care.

Required Criteria

• Must have a reliable vehicle to commute between clinics
• Must be able to work mornings, afternoons, evenings, and Saturday’s
• Direct rehab experience not required; however, experience in a fast paced busy retail or service industry position is an asset
• Must be able to commit to a one-year term

Primary Responsibilities Include

• Greet patients, staff, and visitors to the clinic in a professional and courteous manner
• Assist patients with scheduling appointments and making payments at the front desk
• Answer phones
• Coordinator the flow of patients safely through the clinic
• Intake process for new patients
• Scan, fax and upload documents to the Electronic Medical Records system
• Private, third party, and AHS billing
• Maintain privacy and confidentiality for all patients, staff and physicians
• Adhere to all Momentum Health Policies and Procedures

The Successful Candidate Will Have The Following Experience/Education

• Excellent communication skills, both verbal and written
• Comfortable with different software applications (MS Office, Google-Suite). We use the medical billing systems: Practice Perfect and Med Access and need candidates to be able to learn these systems quickly.
• High School Diploma
• Medical Office Administration certification or experience is an asset but not necessary if candidate has experience in a fast paced retail or service position

Join us at CBI Health – where working together makes great things happen.

To learn more about CBI, please visit www.cbihealth.ca

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.