Court Services Clerk

Anishinabek Employment & Training Services; Northwestern Ontario; On-site; CAD 40,000 - 49,000; Full time

Job summary

The City of Thunder Bay seeks a detail‑oriented Data Entry Clerk to support the City Manager’s Office. You will perform data entry, clerical and court support duties and provide counter service for Provincial Offences Act matters in a full‑time role.

Expect travel to court locations and balance of receipts. Qualifications include Grade 12, two years of court or legal experience, knowledge of the POA, strong English communication, and a valid Ontario driver's license.

Qualifications

• Minimum grade 12 education.
• Two years’ court or legal experience.
• Knowledge of the Provincial Offences Act and Regulations.
• Courteous and tactful in dealing with the public, police and judiciary.
• Proficient written and oral English.
• Valid Class “G” Ontario Driver's Licence or equivalent.
• Intermediate keyboarding; basic word processing and basic online data entry.

Responsibilities

• Perform customer service duties and cashier functions for POA matters.
• Handle court administration including mail, scheduling, data entry and court attendance as clerk.
• Process, transfer and file POA documentation per rules and guidelines.
• Prepare and manage POA court dockets and related records.
• Balance receipts over the counter and by mail; assist Payment Processing Clerk as needed.
• Perform other related duties as assigned.

Skills

Keyboarding

Data entry

Word processing

Customer service

English communication

Bilingualism

Education

Grade 12

Tools

ICON (Integrated Court Offences Network)

Job description

City Manager's Office Thunder Bay, Ontario P7E6H8

POSITION SUMMARY: Under the direct supervision of the Supervisor, is responsible for all data entry, clerical and court support duties, and counter service, on a rotational basis, for matters received in relation to the Provincial Offences Act.

Employment Type

Full Time

Job Occupation Type

Social and community service workers

Total Positions

1

Wage

Min: CAD $28.93/Hr. Max: CAD $35.40/Hr.

Hours/Week

0

Days of Work

n/a

Closing Date / Apply By

8/9/2026

Start Date

n/a

Duties

MAJOR RESPONSIBILITIES:

Performs customer service requirements, and cashier functions in relation to Provincial Offences matters Municipal, Provincial Land Tax Administration, and TBayTel accounts and services.

Performs all Provincial Offences court administration and clerical support including receiving and sorting incoming mail, scheduling of court dates, data entry, attend in town and out of town court as the clerk of the court; process, transfer and accept appeals and transcription.

Signs, processes and files all POA documentation in accordance with the established rules, regulations and guidelines.

Prepares, maintains and manages POA court dockets.

Performs bookkeeping functions in relation to the POA. Processes and balances receipts received over the counter and by mail.

Provides back up for Payment Processing Clerk during peak periods and absences.

Performs such other related duties as may be assigned.

Qualifications

QUALIFICATIONS:

Education/Experience:

Minimum grade 12 education; and

Two years’ previous related court and/or legal experience

Skills/Abilities:

Knowledge of the Provincial Offences Act and Regulations

Must be courteous and tactful in dealing with sensitive legal issues with the public, police, legal profession and judiciary

Must have proficient written/oral communication skills in English

Must possess and maintain a valid Class “G” Ontario Drivers Licence, or equivalent

Must meet the definition of a competent driver as defined by the Corporation

Must be at an intermediate skill level in keyboarding, a basic skill level in word processing, and must possess basic on-line data entry skills

Assets:

Experience in working with the ICON (Integrated Court Offences Network)

Bilingualism

CONDITIONS OF EMPLOYMENT:

May be required to travel to various work locations and provide own transportation

May be required to travel via air, to satellite court locations

Must remain a competent driver as defined by the Corporation

May be required to provide a successful driver’s record (uncertified)

Must take an Oath of Secrecy

Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

Photos

Any certificates that have photo identification

Driver’s licences

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!