Court Clerk (Under Review)

City of London; Ontario; On-site; CAD 51,000 - 74,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their Provincial Offences Court Administration team. This role involves preparing essential documentation, providing administrative support, and ensuring smooth operations during court sessions. The successful candidate will engage with the public, manage inquiries, and assist in maintaining accurate court records. This temporary full-time position offers a unique opportunity to contribute to the community while gaining valuable experience in a supportive environment. If you are passionate about legal services and committed to public service, this role is perfect for you.

Qualifications

• One year Ontario College Certificate in Court Support Services or equivalent.
• Two years of related experience in legal services.

Responsibilities

• Prepare and process documentation for Provincial Offences Courts.
• Provide public-facing services and administrative support.
• Schedule trials and maintain court records.

Skills

Knowledge of the Provincial Offences Act

Knowledge of Integrated Courts Offences Network (ICON)

Customer Service Skills

Education

Ontario College Certificate in Court Support Services

Job description

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London, Ontario is a growing and vibrant city. Our municipality is home to almost 500,000 residents, and welcomes all to live, work and play. Our employees take pride in working for a well-run city that offers exceptional amenities, services and programs for our residents. Londoners love our urban trails, outdoor parks and events, recreation programs and our thriving arts, music and culture scene!

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website .

Reports to the Manager, Provincial Offences Court Administration.Responsible for preparing and processing required documentation associated with the Provincial Offences Courts and hearings. Provides related public-facing services and administrative support to the Provincial Offences Court Administration. Provides support to court and hearings processes while in session as needed.

Work Performed:

• Receives and directs telephone calls, emails, counter requests and other inquiries from the public, Provincial Offences Act defendants and hearings participants, the judiciary, legal community and law enforcement agencies as well as staff and other judicial system partners and interested parties. Responds to general inquiries, such as the scheduled times, dates, and location for court and hearings proceedings.
• Retrieves general information, payment dates, offence statistics, trial dates or outstanding fine payment data from the provincial offences database in response to internal and external inquiries.
• Receives and processes Certificates of Offence and Informations from enforcement agencies in accordance with legislated requirements.
• Enters data from Certificates of Offence and Informations and hearings into the provincial offences and related computer or filing systems.
• Receives, processes, records and distributes incoming mail.
• Receives and enters fine payments into provincial offences and related computer or filing systems.
• Sorts, checks and files notices and submissions. Prepares and maintains appropriate documents for the administration of the Provincial Offences courts and hearings.
• Reviews and corrects provincial offences and related computer or filing systems errors and reviews information to ensure that the record to be maintained is complete and accurate.
• Receives and directs clients at front counter to appropriate Courtrooms or hearings rooms, answers general inquires, and receives payments. Provides customer service to the public and court clients, either at the front counter or by telephone, email or other correspondence.

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• Schedules trials and hearings, maintains the associated court and hearings records/files, and tracks matters using the provincial offences and related computer or filing systems.

Assumes duties of Court Reporter/Clerk-POA when coverage is required, conducting in-person proceedings, or providing clerical court and hearings support and courtroom and hearings room monitor assistance to the Judiciary and judicial system partners and others while court or hearings are in session as needed.

Prepares letters, reports and statements relating to Provincial Offences and hearings.

Prepares and mails out public reminders, notices of fine and due date, notices of trial, notices of first appearance, and other correspondence and hearings notices as required to ensure payment of outstanding fines.

Provides and assists in completion of court and hearings forms and documentation.

Provides general office orientation to new staff and assists others with understanding and using the provincial offences computer systems, as required by the Manager.

Acts as Clerk of the Court, as designated.

Performs other related duties as assigned.

Qualifications:

One year Ontario College Certificate in Court Support Services or equivalent in a related Legal Services field.

Experience:

Two years of related experience.

Specialized Training & Licenses:

Skills and abilities in the following areas are necessary:

Knowledge of the Provincial Offences Act and related regulations or legislation.

Knowledge of the Integrated Courts Offences Network (ICON) computer system.

Compensation & Other Information:

$51,652 - $73,180 (Level 10)

This posting is for one (1) temporary full-time up to 1 year position.

This position is currently under review.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement: On-site. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

Phone: [phone], TTY: 519-661-4889, Email: [e-mail].