Court and Client Representative

Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs; Cayuga; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Pension plan

Training and development

Job summary

Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs is hiring a Court/Client Representative for a 12-month contract in Cayuga, Ontario. You will support judges, lawyers and the public, manage court records, and assist with online and in-person hearings.

The role requires typing speed of at least 30 words per minute and valid Ontario driver’s license. Travel may be required.

Qualifications

• Type at least 30 words per minute.
• Willing to travel to different courts by air or car.
• Licensed to drive in Ontario.
• Strong organizational skills and attention to detail.

Responsibilities

• Support judges, lawyers, the public and justice system participants.
• Work in courtroom and court office environments.
• Manage court records and draft/ review court documents.
• Assist online, hybrid and in-person hearings; operate court recording equipment.
• Guide jury selection and manage court materials.

Skills

Typing speed

Digital literacy

Adaptability

Customer service

Cash handling

Education

High school diploma

Tools

Court management software

Office suite

Job description

Apply By: Monday, October 19, 2026 11:59 pm EDT

1 Temporary contract for up to 12 months, with possibility of extension

Job code:

10OAD - Office Administration 10

$29.53 - $34.75 Per hour

*Indicates the salary listed as per the OPSEU Collective Agreement.

Take pride in serving the public and delivering accessible, fair and timely court services

Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

Please Note: This competition may be used to fill other Court and Client Representative positions in Central West Region

About the job

Working in court administration is dynamic and exciting – every day is different. You can expect to:

• work with and support judges, lawyers, the public and justice system participants
• work both in the courtroom and at the court office
• manage court records, receive and draft court documents and review legal documents
• support online, hybrid, and in-person hearings and use court recording equipment
• guide the jury selection process and manage court materials

Visit our Become a court and client representative page for more information on the role.

Mandatory requirement

• You can type at least 30 words per minute

Additional requirements

You may need to be:

• available to work an irregular schedule, including on weekends and holidays
• willing to travel to different courts by air or car
• licensed to drive in Ontario

Technical skills

• apply guidelines, procedures, policy, legislation and regulations to your work
• adapt and learn new skills and digital processes
• troubleshoot basic issues with computer equipment and seek technical support when necessary
• host court proceedings using online meeting software
• search for information and enter data in computer programs and databases

Communication and client service skills

• provide exceptional customer service
• communicate confidently and effectively when you write and speak
• work with complex information and explain it clearly to the public
• pay close attention to detail when completing written tasks

Problem solving and judgement skills

• take initiative to identify issues and recommend or implement solutions
• apply good judgement in challenging situations
• be discreet and keep sensitive information private

Planning and organizational skills

• prioritize tasks to meet deadlines and adjust when plans change
• work on your own or with a team

Cash/Payment skills

• use a cash register to receive payments
• calculate fees, collect and balance daily transactions
• complete a daily record of received payments

Don't meet every qualification?

If you're excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate! Once in the position, you will receive comprehensive training.

What we offer

• We offer a unique opportunity to make a real difference in people's lives, working both in and out of the courtroom.
• You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.
• You will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a modern, friendly and accessible physical work environment
• many employee networks offering support for and education about underrepresented groups

This role comes with a comprehensive compensation and benefits package that includes:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counselling services

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

• 1 English Temporary, duration up to 12 months, 55 Munsee St North, Cayuga, West Region, Criminal Record and Judicial Matters Check
• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities. If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information. Recruitment services team willcontact you within 48 hours.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.