Courier-8

FedEx Group; Quebec; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual for an interview position focused on delivering exceptional customer service. In this role, you will be responsible for the pick-up and delivery of packages, ensuring compliance with service standards while managing customer interactions. The ideal candidate will possess strong communication skills, a valid driver's license, and the ability to handle physical tasks. Join a company that values diversity and inclusivity, offering a dynamic work environment where your contributions are recognized and appreciated. This is a great opportunity for those who thrive in fast-paced settings and are committed to excellence in service delivery.

Qualifications

• High school diploma or equivalent required.
• Bilingual candidates must speak French and English.

Responsibilities

• Provide efficient pick-up and delivery of packages on an assigned route.
• Check shipments for conformance to service features.

Skills

Customer Service Skills

Interpersonal Skills

Time Management

Organizational Skills

Ability to Multitask

Bilingual (French and English)

Education

High School Diploma

Tools

PC Windows Environment

Job description

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

1. High school diploma/educational equivalent
2. Must possess a valid driver’s license and have a good driving record
3. Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
4. One (1) year customer oriented business experience preferred
5. Must achieve minimum threshold on mandatory pre-placement driver assessment training
6. Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
7. Good interpersonal and communication skills
8. Good time management and organizational skills
9. Excellent customer service skills
10. Ability to multitask, handle stress and work in a highly pressured environment
11. Willingness to be flexible and work different schedules and holidays based on business needs

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.