Courier

CNSC; Quebec; On-site; CAD 40,000 - 50,000; Full time

Job summary

CNSC is seeking a Full Time Courier in Quebec. The role involves delivering packages efficiently while providing excellent customer service, requiring strong time management skills and the ability to handle physical demands, including lifting heavy items. Bilingualism in French and English is essential for effective communication with customers.

Benefits

Inclusive Workplace

Training Support

Qualifications

• One (1) year of customer-oriented business experience preferred.
• Bilingual (French and English) required in Quebec.

Responsibilities

• Provide pick-up and delivery of packages on assigned routes.
• Interact with customers and handle inquiries.

Skills

Time Management

Organizational Skills

Customer Service Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

To provide courteous and efficient pick-up and delivery of packages on an assigned route, you will check all shipments for conformance to Federal Express Canada features of service and provide related customer service functions. This role requires adaptability to different schedules and routes, ensuring timely delivery and positive customer experiences.

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This Full Time, Regular Courier position involves handling packages safely, lifting up to 70 lbs and maneuvering items up to 150 lbs with proper equipment. You will work in a dynamic environment, leveraging your time management and organizational skills to meet business needs and maintain a good driving record.

About the role: Courier

As a Courier, you will provide courteous and efficient pick-up and delivery of packages on assigned routes, verifying shipments meet FedEx Canada service standards. You will interact with customers professionally, handling inquiries and ensuring each delivery supports a positive package delivery experience.

You will follow mandatory pre-placement driver assessment training thresholds and complete required recurring training. In Quebec, bilingualism (French and English) is required. You’ll adapt to changing schedules, manage routes under pressure, and use appropriate equipment to lift and maneuver packages safely.

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Benefits and Salary

Inclusive Workplace & Training Support: Federal Express Corporation Canada fosters a respectful, safe, and inclusive environment, offering accommodations during recruitment and on the job. You will complete mandatory driver assessments and training, building expertise in package handling and route management within a global logistics leader.

Compensation & Flexibility: Pay and benefits follow FedEx Canada policies. While specific salary details are not listed, this Full Time Courier role provides stable employment with opportunities to develop delivery driver skills and grow within the organization.

Job Type: Full Time, Regular

Requirements / Skills

Driver’s License & Physical Ability: Must have a valid driver’s license with a good driving record. Ability to lift 70 lbs and maneuver packages up to 150 lbs with proper equipment. You must pass mandatory pre-placement driver assessment training and complete recurring training to maintain safe driving practices.

Customer Service & Interpersonal Skills: One (1) year of customer-oriented business experience preferred. You will need excellent customer service skills, strong communication, time management, and organizational abilities. Ability to multitask, handle stress, and work in a highly pressured environment is critical. In Quebec, bilingualism (French and English) is required.

• High school diploma or equivalent
• Valid driver’s license and good driving record
• Ability to lift 70 lbs and maneuver up to 150 lbs with appropriate equipment
• Pass mandatory pre-placement driver assessment training and recurring training
• One year customer-oriented business experience preferred
• Some knowledge of FedEx Canada operations and Canadian Customs regulations is an asset
• Good interpersonal and communication skills
• Strong time management, organizational, and multitasking skills
• Excellent customer service skills and ability to handle stress
• Willingness to work flexible schedules and holidays based on business needs
• Bilingual (French and English) required in Quebec

How to Apply

If you’re ready to join Federal Express Corporation Canada as a Courier and deliver outstanding package delivery service on assigned routes, click the button below to apply through our careers site.

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Prepare for Driver Assessment: Review safe lifting and package handling practices, and be ready to discuss how you manage route planning and maintain a clean driving record. Demonstrate readiness for mandatory pre-placement and recurring driver assessments.

Highlight Customer Service Excellence: Provide examples of courteous interactions and efficient service under pressure. Emphasize your ability to resolve delivery issues, communicate clearly with customers, and support a positive delivery experience.

Show Flexibility & Bilingual Ability: Illustrate your willingness to work flexible schedules, including holidays, and discuss bilingual (French/English) communication if applicable in Quebec. Demonstrate adaptability to changing routes and business needs in a fast-paced environment.

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