Courier-3

FedEx; Drummondville; On-site; CAD 26,000 - 38,000; Part time

Job summary

FedEx Canada recherche un employé pour assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée. Vous vérifierez la conformité des envois et offrirez des services clients associés, en tenant compte des normes FedEx et des réglementations canadiennes.

Poste partiel au Québec, bilingue FR/EN souhaité; horaires variables et disponibilité pendant les congés demandés par l’entreprise. Diplôme secondaire et permis de conduire requis; expérience client appréciée.

Qualifications

• Diplôme d’études secondaires ou équivalent.
• Permis de conduire valide et bon dossier.
• Capacité de lever jusqu’à 70 lb et manoeuvrer des colis jusqu’à 150 lb.
• 1 an d’expérience en service à la clientèle préférée.
• Réussir le test d’évaluation des conducteurs.
• Connaissance des opérations FedEx Canada et des règlements douaniers.
• Bonnes compétences interpersonnelles et relationnelles.
• Bonne gestion du temps et de l’organisation.
• Excellentes compétences en service client.
• Capacité à multitâcher et à travailler sous pression.
• Souplesse pour horaires variables et congés.

Responsibilities

• Assurer le ramassage et la livraison courtois et efficace des colis.
• Vérifier que les envois respectent les modalités de service.
• Fournir des fonctions de service à la clientèle associées.
• Travailler selon des horaires variables et les périodes de vacances.

Skills

Diplôme secondaire

Permis de conduire

Capacité de levage

Expérience client

Évaluation conducteurs

Connaissance FedEx Canada

Compétences interpersonnelles

Gestion du temps

Service client

Multitâche

Flexibilité horaire

Bilingue FR/EN

Education

Diplôme secondaire ou équivalent

Job description

La sélection à ce poste demande une entrevue.

Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée; vérifier que tous les envois sont conformes aux modalités de service de Federal Express Canada; fournir des fonctions de service à la clientèle connexes.

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

COMPÉTENCES REQUISES

Diplôme d’études secondaires ou scolarité équivalente.

Posséder un permis de conduire valide et un bon dossier de conducteur.

Pouvoir soulever des charges de 70lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.

Un (1) an d’expérience dans le domaine du service à la clientèle

Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.

Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.

Bonnes compétences en relations interpersonnelles et en communication.

Bonne maîtrise de la gestion du temps et de l’organisation

Excellentes habiletés pour le service à la clientèle

Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.

Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications

Bilingual - Doit Parler Français et Anglais / Bilingual - Must be Fluent in French & English

Pay Transparency

Pay

Additional Details

Temps Partiel - 5 jours /semaine ******* Part time 5 days/week ******** 23.28$/h

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.