Counter Sales Representative

VAN ISLE WATER SERVICES LTD.; Victoria; On-site; CAD 47,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Dental care

Life insurance

Long-term disability

RRSP match

Cost Plus

2 weeks vacation

Store discount

Company events

Paid time off

Job summary

Van Isle Water Services Ltd. in Victoria, BC is seeking an energetic Inside Sales candidate to join our team at the Victoria branch. You will assist customers, process orders, and help with warehouse duties, focusing on water treatment, pumps, and pool equipment.

We value reliability, good interpersonal skills, and a willingness to learn. The position offers daytime hours, permanent full-time status, and a competitive benefits package.

Qualifications

• Technical sales experience in pumps, pool & spa, or water treatment.
• Strong customer service and problem-solving skills.
• Experience assisting the public and contractors in-person, by email, and by phone.
• Experience processing sales orders and returns using ERP software (NetSuite).
• Ability to lift up to 50 lbs and perform general warehouse duties.
• Valid driver's license is a bonus.

Responsibilities

• Provide technical sales support for pumps and water treatment products.
• Deliver excellent customer service and resolve issues.
• Assist customers and contractors in-person, via email, and by phone.
• Process sales orders, cash sales, returns, warranties, and special orders in NetSuite.
• Pick orders and stock shelves; assist warehouse staff with shipments.
• Attend weekly training on processes and products.
• Communicate with warehouse staff regarding freight quotes and shipments.
• Inform purchaser of special-order items and inventory discrepancies.
• Create product displays in main store area.

Skills

Technical Sales Experience (Pumps,Pool

Customer Service & Problem-Solving

Assist public & contractors

Warehouse duties

Valid Driver's License bonus

Tools

NetSuite ERP

Job description

Looking for a company to build a career with? We offer competitive salaries, great benefits, steady daytime hours, and friendly coworkers!

Van Isle Water Services Ltd. was founded in 1972 and remains BC-owned and operated today. We serve customers from our three locations in Victoria, Courtenay, and Surrey, which together carry one of Canada's largest inventories of water system products and accessories. You can learn more about the diverse industries we supply on our website at www.vanislewater.com

We are looking for an energetic, hard-working individual to add to our inside sales team at our Victoria branch.

We supply various industries related to water treatment and movement, including Aquaculture, Commercial and Residential Swimming Pools, Hot Tubs, Fishponds, Fountains, Water Gardens, Lake Water and Lagoon Management, Irrigation, Water Treatment, Sump and Septic, Rainwater Harvesting, Well Water Systems, Landscape Lighting, and Fire Features.

Any industry knowledge is considered an asset, though on-the-job training will be provided for the right applicant. Previous sales experience is preferred. The ideal candidate is a self-starter, detail oriented, a team player, comfortable working with computers, and possesses good interpersonal and problem-solving skills.

General duties may include:

• Technical Sales Experience (Pumps, Pool & Spa, Water Treatment) (Essential)
• Customer Service & Problem-Solving Skills (Essential)
• Assist the public & contractors both in-person, via email, and over the phone.
• Process sales orders, cash sales, returns, warranties, and special orders using NetSuite ERP
• General warehouse duties including picking orders for customers (Must be able to lift 50 lbs.)
• Valid Driver's License is a bonus
• Attend a weekly training session to improve knowledge on company processes and products
• Communicate with warehouse staff regarding freight quotes and order shipments
• Inform purchaser of special-order items and inventory discrepancies
• Create product displays in main store area & stock shelves behind the front counter

Being an employee at Van Isle Water -Victoria means:

• Permanent full-time work Monday to Friday from 8:00AM to 5:00 PM, with a 4-hour rotation on Saturdays once a month
• A generous benefits package including Health, Dental, Life Insurance, Long-Term Disability, RRSP Match, and Cost Plus.
• 2 weeks of paid vacation per year to start
• Company Events for Employees
• Training with our diverse and knowledgeable staff

The Van Isle Water team.

Job Type: Full-time

Pay: $47,000.00-$53,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount

Ability to commute/relocate:

• Victoria, BC V8Z 1B8: reliably commute or plan to relocate before starting work (required)

Experience:

• technical sales on Plumbing water treatment etc.: 1 year (preferred)

Location:

• Victoria, BC V8Z 1B8 (required)

Work Location: In person