Counter Representative-EN

Kibbi; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Job summary

Kibbi in Edmonton, Alberta, is seeking a Counter Representative to greet customers, process orders at the counter, and ensure merchandise is attractively displayed.

Reporting to the Business Centre Manager, you will handle inquiries, promote products, assist Inside Sales, and maintain an organized counter area. The role requires strong English, a proactive mindset, and at least five years in a similar position.

Qualifications

• Ideally 5 years' experience in a similar position.
• Demonstrated ability to work unsupervised and meet key deadlines.
• Team player, adaptable, energetic with a positive professional attitude.
• Excellent verbal, non verbal and written communication skills.
• Good knowledge of English written and spoken.
• Demonstrated initiative to self-improvement of your business and product skills.
• Good merchandising skills and product application knowledge.
• Highly organized.
• Analytical skills to probe, identify and qualify opportunities for growth.
• Good computer skills including knowledge of MS Office: Word, Excel and Outlook.

Responsibilities

• Serve Customers at the counter in a professional manner;
• Process customer orders at the counter, including picking from warehouse and carrying merchandise to the customer’s vehicle when necessary;
• Promote sales of focus and complimentary products, and suggest alternatives; Respond to product enquiries;
• Answer phone calls promptly and efficiently; redirect calls or take action when required;
• Provide price and delivery information for items not in stock;
• Maintain the counter area clean, organized and promptly restock items; set up new displays;
• Assist the Inside Sales team as needed taking calls, preparing orders, etc.

Tools

Word

Excel

Outlook

Job description

Counter Representative

Status

Regular, Full time

Location:

Edmonton, Alberta

Job Description

Reporting to the Business Centre Manager, the Counter Salesperson greets customers entering the Business Centre, serves them promptly and politely and ensures that the merchandise displayed at the counter is presented in an attractive manner.

Main Responsibilities

• Serve Customers at the counter in a professional manner;
• Process customer orders at the counter, which includes picking the order from the warehouse, carrying merchandise to the customer's vehicle when necessary;
• Promote sales of focus and complimentary products, and suggest alternative or associated products as needed; Respond to various product enquiries;
• Answer phone calls promptly and efficiently; redirect calls or take action when required;
• Provide price and delivery information for items not in stock;
• Maintain the counter area clean, organized and promptly restock items; set up new displays;
• Assist the Inside Sales team as needed taking calls, preparing orders, etc.

Requirements

• Ideally 5 years' experience in a similar position;
• Demonstrated ability to work unsupervised and meet key deadlines;
• Team player, adaptable, energetic with a positive professional attitude;
• Excellent verbal, non verbal and written communication skills;
• Good knowledge of English written and spoken;
• Demonstrated initiative to self-improvement of your business and product skills;
• Good merchandising skills and product application knowledge;
• Highly organized;
• Analytical skills to probe, identify and qualify opportunities for growth;
• Good computer skills including knowledge of MS Office: Word, Excel and Outlook.

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

What Sets Us Apart Is Our

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among Our Benefits

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.