Counter Order Picker

Wolseley Group; Edmonton; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Core benefits day 1 start

RRSP and pension matching

Paid vacation and sick time

Annual bonus

Employee discounts

Education reimbursement

Career development

Referral programs

Job summary

Wolseley Canada is seeking a counter sales associate to support customers with product knowledge and orders at the Edmonton location. You will pick orders, verify item availability, and maintain the counter stock while providing excellent service.

You will engage with customers in person, by phone or email, building relationships and ensuring timely responses. Prior experience in wholesale distribution and comfort with HVAC/Plumbing products are advantageous.

Qualifications

• Previous technical experience in sales or customer service in wholesale or distribution.
• Order picking and forklift/cherry picker experience preferred.
• Local market knowledge with HVAC and Plumbing will be an asset.
• General computer skills including Microsoft Office; AS400 an asset.
• Must have exceptional customer service and professional communication skills.

Responsibilities

• Pick orders from warehouse for customers at the counter.
• Offer prompt product knowledge and information to customers in a professional manner as first point of contact.
• Respond to customers in a timely manner in person, by phone or email.
• Verify all items are available for the customer as ordered and scheduled.
• Build positive relationships with customers and associates.
• Maintain stock of the counter area as needed; assist in warehouse if required.

Skills

Customer service

Sales experience

Order picking

Forklift/Cherry picker

HVAC/Plumbing knowledge

Microsoft Office

Tools

AS400

Microsoft Office

Forklift/Cherry Picker

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

WhyYou’llLove Working Here

• Safety-focused and inclusive workplace culture

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1

• Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1

• Paid vacation, sick time, andpaidbirthday off

• Annual bonus and profit-sharing opportunities

• Employee discounts on leading plumbing, HVAC/R, and industrial products

• Education reimbursement and ongoingcareer developmentopportunities

• Employee referral programs and recognition initiatives

What you will do:

• Pick orders from warehouse for customers at the counter
• As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
• Respond to customers in a timely manner in person, by phone or email
• Verify all items are available for the customer as ordered and scheduled
• Responsible for building positive relationships with customers and associates
• Take initiative to maintain stock of the counter area as needed
• Offer help and assistance in the warehouse if required

What you will bring:

• Previous technical experience in sales or customer service in wholesale or distribution required
• Order Picking and Forklift/Cherry Picker experience is preferred
• Local market knowledge with HVAC and Plumbing will be an asset
• General computer skills including Microsoft Office required. Experience with AS400 an asset.
• Must have exceptional customer service and professional communication skills

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Ready to Shape the Future?

Please note:

Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.