Corrective Maintenance Coordinator

Thales Canada; Quebec; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Extended Health

Dental

RRSP with company match

Vacation days

Holidays and time off

Well-Being program

Employee Discounts

Job summary

Thales Canada is seeking a Hybrid Corrective Maintenance Coordinator in Halifax, NS. You will manage defect resolution for AOPVs and JSS, coordinate meetings, and maintain warranty data to support the service delivery team.

The role requires collaboration with internal/external stakeholders, use of Thales tools, and ensuring safe, compliant maintenance execution.

Qualifications

• Minimum 2-year technical program diploma offered by a recognized technical institute or provincial licensing body in a relevant field; or equivalent.
• Strong computer literacy with MS Word, Excel, and PowerPoint.
• Strong interpersonal skills and ability to interface with multiple stakeholders.
• Fluent in English.

Responsibilities

• Manage day-to-day defect management activities for AOPVs and JSS based in Halifax, NS.
• Act as the primary point of contact for AJISS Corrective Maintenance with internal and external stakeholders.
• Coordinate weekly AJISS Assignment Team meetings with stakeholders.
• Maintain and update warranty status information from the Build Project in Canada.
• Draft and finalize Statements of Work (SOW) for defect resolution as required.
• Ensure subcontracted service providers have the necessary paperwork and materials to complete tasks.
• Oversee maintenance activities to ensure quality work performed safely and environmentally.

Skills

Technical diploma

MS Office

Stakeholder management

Organizational skills

English fluent

Education

Technical program diploma

Tools

MAXIMO

JIRA

Confluence

Job description

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

This is for a Hybrid role in Halifax NS.

Position Summary

As part of the team responsible for the management of the resolution for defects identified on board AOPVs and JSS based in Halifax, NS, the Corrective Maintenance Coordinator is providing support to the Corrective Maintenance Lead and the broader Service Delivery team by managing and coordinating the resolution of defects on both AOPVs and JSS vessels.

Key Areas of Responsibility

• Manage day-to-day activities related to defect management on AOPVs and JSS based in Halifax, NS;
• Act as the key point of contact for all stakeholders (internal and external) regarding the AJISS Corrective Maintenance process;
• Facilitate and attend weekly AAT/pre-AAT (AJISS Assignment Team) meetings with internal and external stakeholders;
• Maintain and update Warranty status information as provided by the Build Project from Canada;
• Prepare and distribute AAT Meeting Notes to all stakeholders;
• Support the CM Team Lead in tracking and resolving Corrective Maintenance assigned to Thales;
• Execute assigned actions in Thales tools (e.g., MAXIMO, JIRA, Confluence) to ensure workflow momentum for all defects assigned to Thales
• Draft and finalize Statements of Work (SOW) for defect resolution, as required;
• Review and ensure that maintenance instructions are complete and sufficient for service providers to complete assigned maintenance operations;
• Ensure subcontracted service providers have the necessary paperwork and materials to complete designated maintenance tasks;
• Oversee maintenance activities being conducted by service providers ensuring that the work is being conducted to the required quality in a safe and environmentally friendly manner;
• Ensure service provider records are complete and up to date;
• Provide internal (e.g., SMLs, Coastal Engineering) and external (e.g., FTA, MEPM, Ship Staff) stakeholders with data and status updates to achieve material readiness objectives
• Clean and update historical Corrective Maintenance data in both Thales and Canada tools.
• Support OPDEF and Quick Response MAXIMO Work Order creation
• Manage and coordinate the recording of corrective maintenance data in Thales data management systems from initiation to close-out;
• Build and maintain collaborative relationships with FTA/MEPM to align technical databases (Thales and Canada) and ensure data consistency across the fleet
• Provide FTA with required data and presentation materials for the Material State Disclosure Conference (MSDC)
• Manage data and status in DRMIS for all defects assigned to Thales, in coordination with FTA/MEPM
• Upload Notifications from DRMIS to Thales tools as required
• Support FTA in the management and creation of N1 records in DRMIS;
• Support internal close-out OQE processes for defects assigned to Thales to satisfy FTA and MEPM requirements;
• Serve as a backup for the CM Team Lead, providing coverage and support during absences or peak periods;
• Act as a Subject Matter Expert (SME) for CM data management tools (e.g., JIRA, MAXIMO, xFRACAS, DRMIS);
• Monitor key metrics related to the Corrective Maintenance process;
• Provide onsite CM SME support during Ship PLOWs;
• Coordinate with the Planning team for Corrective Maintenance integration into SWP/DWP;
• Provide general project and administrative support to the Waterfront Service Delivery Team;
• Identify areas of concern and drive improvements by liaising with relevant stakeholders;
• Foster teamwork with all levels of the customer, leveraging the Relational Contracting (RC) model and the AJISS Enterprise Charter;
• Update project procedures and templates as requested;
• Perform other project coordination duties as assigned;
• Health, Safety & Environment
  • Ensure personal and team compliance with all relevant HS&E legislative requirements, policies, procedures, and frameworks, with the intent to prevent or minimize accidental exposures to self, colleagues, contractors, visitors, and/or the environment;
  • Participate in the development and execution of the Waterfront Safety Plan as required
  • Promote Thales’s Health, Safety & Environment programs by demonstrating HS&E leadership in a professional and supportive manner
  • Promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E Leadership in a professional and supportive manner.

Basic Qualifications

The following minimum requirements must be met:

• Minimum 2-year technical program diploma offered by a recognized technical institute or certified as a technician or technologist by a recognized provincial licensing body in a relevant field or certified to the QL-5 level of military technical training;
• Strong computer literacy, with proven experience with Microsoft products especially Word, Excel and PowerPoint essential;
• Strong interpersonal skills and demonstrated experience interfacing between various internal/external stakeholders within a project;
• Strong organizational skills and ability to balance multiple priorities;
• Fluent in English;

Preferred Qualifications

• Possess a minimum of 5 years of demonstrated technical professional work experience in the marine sector within the last 10 years;
• Experience working within a defense environment with active defense force personnel;
• Experience with the Defense Resource Management Information System (DRMIS), or comparable document management system is advantageous;
• Experience in ship-refit and repair activities is advantageous;

Physical Demands

Predominantly office based, but will also be required to work onboard Naval Vessels.

Will be required to undertake inspections, including confined space entry, on Naval ships involving bending and twisting. Tasks may also requiring working at heights.

Special Position Requirements

Schedule: 40 Hours per week during Core Business Hours Monday-Friday.

Physical Environment: Office or onboard Naval ships alongside in harbor, or at sea, therefore must meet all federal government requirements to access Canadian government facilities, including naval dockyards

Travel: Occasional domestic or international travel will be required, which will include access to government facilities and assets, including naval vessels

Customer Location Based or Site Visits: Required to work from shipyards and Naval Dockyards during Work Periods.

Regulatory Compliance Requirements

Canada

Access to Trade Controlled Hardware, Software, Technical Information

Controlled Goods Program Clearance

Security Clearance

COVID-19 Vaccine

Describe Specific need:

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR.
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program.
• Required to obtain and maintain a Security Clearance at the NATO Secret Level.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?