Corporate Travel Consultant – GDS & Concierge

American Express Global Business Travel; Vancouver; On-site; CAD 41,000 - 75,000; Full time

Job summary

American Express Global Business Travel is seeking a Travel Consultant to work on-site with a Vancouver client, coordinating corporate travel and delivering exceptional service. You will advise on options, handle bookings for domestic and international trips, and ensure policy compliance while maintaining professionalism.

Ideal candidates excel in client service, communication, and attention to detail, with solid knowledge of GDS tools and the travel industry.

Qualifications

• Demonstrated excellence in servicing clients.
• Strong knowledge of travel agencies and GDS tools.
• Excellent communication skills, both written and verbal.

Responsibilities

• Advise and arrange travel for corporate customers (individuals and groups).
• Research travel options and anticipate traveler needs to upsell services.
• Book domestic and international trips (air, rail, lodging).
• Use GDS systems (Galileo) to issue tickets and manage itineraries.
• Ensure compliance with travel policies and regulatory requirements.
• Deliver high-quality service with professional customer care.
• Mentor teammates to improve service levels.

Skills

Client service

GDS Sabre

Galileo

Communication

Attention to detail

Integrity

Teamwork

Travel knowledge

Tools

Galileo

Sabre

Job description

American Express Global Business Travel is seeking a Travel Consultant to work on-site with a Vancouver client, coordinating corporate travel and delivering exceptional service. You will advise on options, handle bookings for domestic and international trips, and ensure policy compliance while maintaining professionalism.

Ideal candidates excel in client service, communication, and attention to detail, with solid knowledge of GDS tools and the travel industry.