Corporate Services Assistant

Upper Thames River Conservation Authority; London; On-site; CAD 46,000 - 56,000; Full time

Benefits offered by this job

Comprehensive Group Benefits

Pension Plan (OMERS)

Vacation package

Free access to UTRCA ConservationAreas

Job summary

Upper Thames River Conservation Authority (UTRCA) is seeking a Corporate Services Assistant to deliver administrative, financial, and human resources support. This permanent full-time role is based at 1424 Clarke Road, London, with no remote work option.

You will coordinate front desk duties, billing backups, asset management, insurance coordination, procurement, and event logistics, supporting staff across Corporate Services. A strong customer service background and MS 365 skills are essential.

Qualifications

• 2–3 years of college education in admin or related field.
• Five years of progressive admin and customer service experience.
• Experience documenting financial transactions and basic reconciliations.
• Familiarity with insurance and procurement is an asset.
• Proficient with MS365 apps (Excel, Teams, SharePoint) or able to learn quickly.
• Strong customer service, organizational and communication skills.

Responsibilities

• Act as primary backup for front desk reception, including greeting visitors, inquiries, mail and courier handling, and opening/closing procedures.
• Support billing and revenue functions as backup to Bills Administrator, including reconciliations, payments, cheque register, and invoice support.
• Administer staff mobile device program: inventory, distribution, pricing, updates, and billing coordination.
• Provide administrative support for Corporate Services functions, including asset management and HR.
• Main contact for certificates of insurance and coordinate annual insurance applications.
• Assist staff with procurement processes: PO guidance, p-card reconciliation, vendor comms, blanket PO monitoring.
• Support event planning and logistics, including setup and cleanup activities.
• Maintain and update Corporate Services resources and learning materials.
• Perform other related duties and projects as assigned.

Skills

Customer service

Organization

Communication

Time management

Team collaboration

Education

College education in administrative support

Tools

MS365

Excel

SharePoint

Teams

Job description

Job Status: Permanent Full-Time

Compensation: Grade 6, $33.35 (starting) to $40.58 per hour

Number of Vacancies: 1 existing vacancy

Benefits: Comprehensive Group Benefits, Pension Plan (OMERS) and Vacation package; complimentary access to UTRCA Conservation Areas

Hours of Work: 35 hours per week, Monday to Friday

Benefits: Comprehensive Group Benefits, Pension Plan (OMERS) and Vacation package;
Free access to UTRCA Conservation Areas (Fanshawe, Pittock and Wildwood)

Location: UTRCA, 1424 Clarke Road, London. Not eligible for remote work.

Application Closing Date: October 19, 2026

At the Upper Thames River Conservation Authority (UTRCA), our mission is Communities engaged in a healthy, resilient environment. We work in partnership with the 17 municipalities within the Upper Thames River watershed, whose appointed representatives bring both urban and rural perspective to our Board of Directors. Together, we shape policies and programs that reflect the needs of our communities and support the long-term health of our watershed.

We Focus On Five Key Areas

• Protecting people and property and supporting safe development
• Delivering landowner stewardship
• Providing natural spaces and recreational opportunities
• Making science-based decisions
• Empowering communities and youth.

The Upper Thames River watershed spans approximately 3,421 square kilometers and includes predominately rural landscapes, as well as the urban centers of London, Stratford, and Woodstock. We serve a diverse population of approximately 600,000 residents. Our Conservation Areas offer outdoor recreational opportunities that welcome people of all ages and backgrounds, helping to educate visitors and share conservation messages that support the health of our watershed.

As a member of our team, you will support our mission by contributing your skills, knowledge, and experience to meaningful work. We believe diverse perspectives make us stronger and are committed to creating a collaborative, inclusive environment where people feel supported, respected, and encouraged to do their best work together. If this opportunity aligns with your experience and interests, we invite you to apply.

Summary

The Corporate Services Assistant serves as the primary internal point of contact for UTRCA staff regarding administrative, financial, and human resources support functions. This role provides coordination and operational assistance by facilitating communication and ensuring staff have access to the tools, information, and services required to carry out their work effectively.

Responsibilities

• Act as primary backup for front desk reception, including greeting visitors, responding to inquiries, managing mail and courier services, and supporting opening and closing procedures.
• Support billing and revenue functions as backup to the Billings Administrator, including financial reconciliations, payment processing, cheque register maintenance, and invoice support.
• Administer the staff mobile device program, including procedure development, inventory management, device distribution and returns, model and pricing updates, and billing coordination.
• Provide administrative support for Corporate Services functions, including asset management and Human Resources.
• Act as the main contact for certificates of insurance and coordinate the Authority’s annual insurance application.
• Assist staff with procurement processes, including guidance on purchase orders, p‑card reconciliation, vendor communications, and monitoring blanket purchase orders.
• Support event planning and logistics, including coordination or set up and cleanup activities.
• Maintain and update Corporate Services resources, including internal learning materials, procedural guides, and website content.
• Perform other related duties and projects as assigned.

Qualifications

• Minimum of 2 or 3 years’ college education in administrative support, business, office administration or accounting.
• Five years’ experience in a progressively responsible administrative and customer service role, including using a range of office equipment and tools.
• Three years’ experience documenting financial transactions, with general knowledge of reconciliation processes.
• Familiarity with insurance programs is an asset.
• Familiarity with procurement practices is an asset.
• Experience and skill in using various software applications including MS365 (including Excel, Teams, and SharePoint) or the ability to quickly learn comparable systems.
• Strong customer service skills and the ability to work effectively with members of a team.
• Strong organizational and communication skills, with the ability to communicate clearly and work respectfully with a variety of people.
• Ability to manage multiple priorities, work independently when required, and meet deadlines in a fast-paced environment.

Certifications, Memberships, Licenses

• Valid Ontario Driver’s License

Background Check Requirements

• Successful candidates will be required to provide a satisfactory police check prior to commencement of employment.

We are committed to providing a diverse, inclusive, and equitable work environment that is free from discrimination and fosters belonging. We encourage and welcome applications from qualified members of the four designated groups, and persons of any sexual orientation, gender identity, or gender expression.

Accommodation is available and will be provided in all aspects of the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA), Integrated Accessibility Standards Regulation and as request by applicants. Should you require accommodation in making an application, please contact UTRCA by phone at 519-451-2800 or at the email address above.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Conservation Authorities Act R.S.O. 1990, c. C.27, s. 18 (1) and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to: General Manager, Upper Thames River Conservation Authority, 1424 Clarke Road, London, ON N5V 5B9, 519-451-2800.