CORPORATE ACCOUNTING ASSISTANT 3

City of Toronto; Toronto; On-site; CAD 53,000 - 57,000; Full time

Job summary

City of Toronto is seeking a Corporate Accounting Assistant 3 to support the Corporate Accounts Receivable and Tax and Utility Collections functions at Metro Hall, Toronto. The role emphasizes timely collection, reconciliation and adherence to corporate policies, with a 35-hour work week and the stated hourly rate.

Reporting to the Supervisor of Corporate Accounts Receivable, you will review aging reports, resolve discrepancies, process charges and refunds, generate financial reports, and

Qualifications

• Post-secondary education in accounting or related discipline.
• Considerable accounting experience in a public or private sector environment.
• Experience in investigating, analyzing and resolving account discrepancies.
• Experience with computer-based accounting systems (e.g., SAP/S/4 Hana).
• Experience with Microsoft Office Suite (Excel, Word).

Responsibilities

• Reviews aging reports, initiates collection activities and follows up on overdue accounts.
• Reviews, analyzes and reconciles discrepancies in accounts using source documents.
• Initiates actions to clear discrepancies including adjusting entries and credit notes.
• Processes charges, refunds and credit notes for real estate accounts.
• Generates system reports and maintains up-to-date account status reports.
• Responds to emails, calls and inquiries from internal and external clients.
• Assists with invoicing and receipts within Accounts Receivable.
• Maintains knowledge of billing, receivables and cash management policies.
• Participates in process/system reviews and internal control improvements.
• Supports Divisional Accounts Receivable staff with AR procedures.
• Conducts studies and analyses of assigned receivable accounts.
• Liaises with internal/external customers on AR matters.
• Assists in reviewing invoicing requirements to improve AR service delivery.

Job description

Select how often (in days) to receive an alert: Create Alert

Job ID: 67445
Job Category: Finance, Accounting & Purchasing
Division & Section: Finance Shared Services, Corporate Accounts Receivables, Tax and Utility Collections
Work Location:Metro Hall, 55 John St., Toronto, ON M5V 0C4
Job Type & Duration:Full-Time, Permanent Vacancy
Hourly Rate and Wage Grade:$38.20 - $41.70
Shift Information: Monday - Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 20-Oct-2026 to 03-Nov-2026

Major Responsibilities:

Reporting to the Supervisor of Corporate Accounts Receivable and Tax and Utility Collections, the Corporate Accounting Assistant 3 is responsible for the effective management of assigned customer accounts pertaining to timely collection, analysis and reconciliation of accounts in accordance with the established corporate policies, procedures and practices.

• Reviews aging reports, initiates collection activities, and follows up on overdue accounts within the portfolio on a regular basis
• Reviews, analyzes and reconciles discrepancies in accounts by reviewing source documents including contracts, agreements, correspondence and Council reports
• Initiates actions to clear discrepancies, such as processing of correcting entries, transfers, refunds and credit notes, based on reconciliation results
• Co-ordinates the timely and accurate processing of charges, necessary adjusting entries, refunds and credit notes pertaining to real estate accounts
• Generates system reports, prepares financial and statistical reports as required, and maintains up-to-date account status reports
• Responds to e-mails, telephone and in-person enquiries from internal and external clients in a timely manner
• Assists with other Accounts Receivable duties including processing of invoices and receipts
• Maintains a good working knowledge of policies and procedures relating to billings, receivables, collection and cash management
• Participates in the review of processes, systems and internal control improvements
• Provides assistance to Divisional Accounts Receivable staff with regards to accounts receivable procedures and processes
• Conducts special studies and analyses of assigned receivable accounts
• Liaises with internal and external customers on Accounts Receivable related matters
• Assists internal clients in the review of their invoicing requirements to ensure the effective delivery of accounts receivable services to their organizations and customers

Key Qualifications:

Your application must describe your qualifications as they relate to:

• Post-secondary education in accounting or a related discipline or the equivalent combination of education and/or experience.
• Considerable accounting experience in a public or private sector accounting environment.
• Experience in investigating, analyzing and resolving account discrepancies.
• Experience with computer-based accounting systems, e.g. SAP/S/4 Hana.
• Experience with Microsoft Office Suite (e.g. MS Excel, Word).

You must also have:

• Advanced working knowledge of current accounting principles, procedures and techniques.
• Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
• Strong communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the City and other organizations.
• Ability to perform complex detailed computations and calculations accurately.
• Ability to analyze financial data and prepare statements of account, reports and general correspondence, using computer software such as Microsoft Excel and Word.
• Ability to prepare effective correspondence and memoranda.
• Strong organizational skills with the ability to meet deadlines and perform duties in a timely manner with minimum supervision.
• Ability to work overtime as required.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .