Coronial Case Manager

Ministry of Justice (New Zealand); Hamilton; On-site; NZD 66,000 - 85,000; Full time

Job summary

An established industry player is seeking a Coronial Services Case Manager in Hamilton. This role offers a unique opportunity to contribute to a first-class Coronial Service while working closely with Coroners. You will manage sensitive information, support preliminary hearings, and liaise with various stakeholders. The position promises a challenging workload but is backed by a supportive team and extensive training. If you possess strong interpersonal and organizational skills and are passionate about making a difference, this opportunity is for you. Join a team that values diversity and inclusivity in the workplace.

Benefits

Contributions towards prescriptions for glasses

4.4 weeks of holiday leave

Access to inclusive networks

Free counselling sessions

Qualifications

• Strong interpersonal skills to work with Coroners and handle sensitive situations.
• Ability to communicate with diverse backgrounds and manage sensitive information.

Responsibilities

• Gathering and presenting inquiry information to the Coroner.
• Managing electronic files and maintaining the CMS database.
• Liaising with stakeholders and monitoring Coronial Services activities.

Skills

Interpersonal Skills

Relationship Management

Communication Skills

Organizational Skills

Cultural Understanding (Tikanga Maori)

Tools

MS Office Suite

Job description

As a Coronial Services Case Manager, you will be based in Hamilton and will work alongside the Coroner. You will be responsible for coordinating all matters referred to the Coroner. Occasionally, you may be called upon to assist with other matters or support other Coroners outside your region, which will require regional travel.

This is a challenging and interesting role that allows you to utilize your administrative experience, people and relationship management skills to a high level, contributing to providing New Zealanders with a first-class Coronial Service.

Key responsibilities include:

1. Gathering inquiry information and reports, both physical and electronic, and presenting this information concisely to the Coroner.
2. Managing large volumes of electronic files while maintaining physical files.
3. Keeping the electronic database (CMS) up to date, complete, and accurate.
4. Liaising with stakeholders and government agencies, including interested parties, Police, medical practitioners, and pathologists.
5. Monitoring and reporting on the activities of the Coronial Services Unit.
6. Supporting your Coroner in arranging and conducting preliminary hearings or inquests.

You should possess strong interpersonal skills to work effectively with Coroners and handle sensitive situations involving distressed family members. The ability to communicate effectively with people from diverse backgrounds is essential.

You will be expected to provide excellent, highly organized case management support to our Coroners and to build and maintain strong relationships with internal and external stakeholders.

To be successful, you should:

1. Be able to access and view graphic coronial material.
2. Have strong relationship management and communication skills, dealing with sensitive information.
3. Understand and appreciate cultural issues, particularly Tikanga Maori.
4. Be highly organized, able to prioritize and multitask independently.
5. Have a strong understanding of the MS Office Suite.

We welcome candidates whose experience may differ from the outlined qualifications but who believe they can bring value to the role.

At Te Tāhū o te Ture - the Ministry of Justice, we are committed to strengthening trust in the law of Aotearoa, New Zealand.

This position involves a high workload, but the team, extensive training, and support services make it manageable.

Joining Te Tāhū o te Ture means being part of an organization that values and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.

Benefits include:

• Contributions towards prescriptions for glasses
• 4.4 weeks of holiday leave
• Access to inclusive networks such as Pacifica, Māori, Rainbow, and Women's
• Free, confidential counselling sessions, including monthly supervision within Coronial Services

The salary range for this role is between $66,066 and $84,567, depending on skills and experience.

How to Apply

To apply, click the Apply button below to visit our Careers Website. You can view a detailed position description and complete an online application by attaching your CV and cover letter.

Applications close on 19 May 2025, but we will review CVs as they are received and invite successful candidates for interviews before the closing date.