Coronial Case Manager

Public Defence Service - New Zealand; Hamilton; On-site; NZD 66,000 - 85,000; Full time

Job summary

An established industry player is seeking a Coronial Services Case Manager in Hamilton. This role offers a unique opportunity to work closely with the Coroner, requiring strong relationship management and communication skills. You will be responsible for coordinating inquiries, managing files, and liaising with various stakeholders. The position promises a supportive environment with extensive training and a commitment to diversity. With a competitive salary and benefits, this is a chance to make a significant impact in the community while enjoying a fulfilling career.

Benefits

Contributions towards prescriptions for glasses

Online professional development portal

4.4 weeks of holiday leave

Access to inclusive networks

Free and confidential counseling

Qualifications

• Strong interpersonal skills for sensitive interactions.
• Ability to manage high workloads and prioritize tasks effectively.

Responsibilities

• Coordinate all matters referred to the Coroner and manage electronic files.
• Liaise with stakeholders and government agencies for effective case management.

Skills

Relationship Management

Communication Skills

Organizational Skills

Cultural Understanding (Tikanga Māori)

Proficiency in MS Office Suite

Job description

Job Description

Te Haeata/The Opportunity

As a Coronial Services Case Manager, you will be based in Hamilton, working alongside the Coroner. Your responsibilities will include coordinating all matters referred to the Coroner. Occasionally, you may be called upon to assist with other matters or support other Coroners outside your region, which may require regional travel.

This challenging and engaging role allows you to utilize your administrative experience, people skills, and relationship management abilities to contribute to providing New Zealanders with a first-class Coronial Service.

Key Responsibilities

1. Gather inquiry information and reports, both physical and electronic, and present this information concisely to the Coroner.
2. Manage large volumes of electronic files while maintaining physical files.
3. Keep the electronic database (CMS) up-to-date, complete, and accurate.
4. Liaise with stakeholders and government agencies, including interested parties, Police, medical practitioners, and pathologists.
5. Contribute to monitoring and reporting on activities within the Coronial Services Unit.
6. Arrange and support the Coroner in conducting preliminary hearings or inquests.

You will need strong interpersonal skills to work effectively with Coroners and handle sensitive interactions with distraught family members. The ability to communicate effectively with people from diverse backgrounds is essential.

You are expected to provide excellent, highly organized case management support and build strong relationships with internal and external stakeholders.

Ō Pūkenga/Skills and Experience

1. Ability to access and view graphic coronial material.
2. Strong relationship management and communication skills, both internally and externally, given the sensitive nature of the information.
3. Understanding and appreciation of cultural issues, particularly Tikanga Māori.
4. Highly organized with the ability to prioritize and multitask autonomously.
5. Proficiency in MS Office Suite.

We welcome candidates whose experience may differ from the outlined qualifications but who believe they can add value to the role.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we are committed to strengthening trust in the law of Aotearoa, New Zealand.

This role involves a high workload, but our team, extensive training, and support services aim to make each day manageable.

Joining Te Tāhū o te Ture means becoming part of an organization that values and supports diversity in gender, age, ethnicity, sexual orientation, disability, and religion.

Ngā painga o tēnei wāhi mahi/What's great about working here

• Contributions towards prescriptions for glasses
• Online professional development portal
• 4.4 weeks of holiday leave
• Access to inclusive networks such as Pacifica, Māori, Rainbow, and Women's
• Free and confidential counseling, including monthly supervision sessions within Coronial Services

Utu ā-tau/Salary

The salary range for this position is between $66,066 and $84,567, depending on skills and experience.

Tono Mai/How to Apply

To apply, click the Apply button below to visit our Careers Website. You can view the detailed position description and complete an online application by attaching your CV and cover letter.

Applications close on 19 May 2025, but we will review CVs as they are received and invite successful candidates for interviews prior to the closing date.

If you have questions, please contact [e-mail].