CORE Lead, Emergency

Alberta Health Services; Edmonton; Remote; CAD 62,000 - 106,000; Full time

Job summary

Alberta Health Services invites applications for the Clinical Operational Readiness Lead in the Clinical Operations Informatics Office. This provincial role provides informatics leadership to standardize emergency workflows, drive safety, and optimize digital health integration with Connect Care.

You will coach teams, oversee organizational change, and collaborate across clinical, operational, and digital groups to deliver high-quality outcomes. Travel within Alberta may be required.

Qualifications

• 10+ years of progressive leadership in large healthcare settings.
• Degree in a healthcare-related field with active licensure.
• Experience with informatics, governance, and health information management.
• Strong understanding of clinical workflows and healthcare operations.
• Knowledge of change management methodologies and evaluation approaches.
• Experience in project management, workflow design, and change implementation.
• Excellent communication, facilitation, and problem-solving skills.
• Proven ability to coach, mentor, and manage performance.
• Ability to build relationships across clinical, technical, and operational teams.

Responsibilities

• Provide leadership for enterprise informatics initiatives and CORE activities.
• Oversee operational readiness and governance for Digital Health functionalities.
• Collaborate across clinical, operational, and digital teams to optimize workflows.
• Coach and develop the CORe team and ensure high-quality outcomes.

Skills

Leadership experience

Change management

Informatics

Healthcare governance

Clinical workflows

Project management

Communication

Education

Healthcare degree

Tools

EPIC/Connect Care

Job description

Health Shared Services (HSS) is seeking a Clinical Operational Readiness (CORe) Lead to join the Clinical Operations Informatics Office (COIO), supporting Digital Health provincially for Emergency Informatics.Connect Care is Alberta’s provincial electronic health record, integrating more than 1,300 independent systems into a single platform to enhance patient safety, care quality, and operational efficiency. Clinical workflows, build design are central to patient care delivery and require strong governance, safety oversight, holistic awareness of system impacts, and close coordination across clinical, operational, and digital teams.This leadership role is critical to ensure Emergency enabled workflows are standardized, safe, operationally effective, and consistently supported across all care settings. The position provides informatics leadership for enterprise initiatives, ensuring digital systems and workflows are optimized, safe, and effectively adopted by operational teams.There is flexibility regarding work location within Alberta, and candidates from across the province are encouraged to apply. Provincial travel may be required.

Description:

The Clinical Operational Readiness (CORe) Lead is a leadership role within the COIO team, with a provincial scope, reporting directly to the Executive Director.This is a leadership position with direct reports, accountable for coaching, mentoring, and developing team members to build subject-matter expertise, strengthen change leadership capability, and ensure consistent delivery of high-quality outcomes.The successful candidate is an expert in organizational change management, with a proven track record leading large-scale transformational initiatives. The role focuses on the collaborative design of informatics workflows that function cohesively within an integrated digital health ecosystem.The CORe Lead provides strategic leadership and operational readiness oversight for functionality within Digital Health

• Transition Company: Health Shared Services
• Union: Exempt
• Unit and Program: Clinical Operations Informatics Office
• Primary Location: CN Tower
• Location Details: Eligible to work remotely within Alberta
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 28-SEP-2026
• Date Available: 02-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $45.23
• Maximum Salary: $77.51
• Vehicle Requirement: Not Applicable

• Transition Company: Health Shared Services
• Classification: Lead
• Union: Exempt
• Unit and Program: Clinical Operations Informatics Office
• Primary Location: CN Tower
• Location Details: Eligible to work remotely within Alberta
• Negotiable Location: Provincial
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 28-SEP-2026
• Date Available: 02-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $45.23
• Maximum Salary: $77.51
• Vehicle Requirement: Not Applicable

Required Qualifications:

Minimum 10 years of progressive leadership experience leading organizational change in a variety of large complex healthcare settings.Degree in a healthcare-related field with an active professional license or registration in good standing.Demonstrated experience with informatics, healthcare governance, and health information management.Strong understanding of clinical workflows and healthcare operations.Strong knowledge of change management principles, methodologies, and evaluation approaches.Experience in project management, workflow design, process improvement, and implementation of change initiatives.Excellent communication, facilitation, consensus-building, engagement, analytical, and problem-solving skills.Demonstrated experience leading teams, including coaching, mentoring, and performance managementProven ability to build relationships, resolve conflict, and collaborate effectively across clinical, technical, and operational teams

Additional Required Qualifications:

Strong organizational and time management skills, with the ability to manage multiple projects, priorities, and deadlines while maintaining attention to detail.Experience mentoring and contributing to a positive, inclusive team culture.Demonstrated commitment to ongoing professional and personal development.Willingness to travel and attend meetings at varied times as required.

Preferred Qualifications:

Master’s Degree in a Health-Related Field.Professional background in Clinical Informatics.Certifications related to leadership, management, or change management (e.g., PROSCI).Experience with EPIC/Connect Care/Digital Health in a variety of contexts.Experience preparing executive-level briefing materials and decision documents.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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