COORDINATOR, TI OPERATIONS-EN

La Vie En Rose; Montreal (administrative region); On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Advancement opportunities

Community focus

Performance bonuses

Years of service recognition

Innovation program

Referral bonus

Dayforce Wallet access

Job summary

La Vie en Rose is seeking an IT Operations Coordinator to plan, coordinate, and support technology operations for the head office and store network. You will oversee schedules, vendor relations, equipment, and project execution across openings and relocations.

The role emphasizes structured project management, collaboration with partners, and ensuring timely, compliant IT deployments in a fast-paced retail environment.

Qualifications

• College diploma or equivalent, with IT exposure.
• Three years of experience in a similar IT Operations role.
• Excellent oral and written communication in French and English across Canada and the US.
• Strong working knowledge of Microsoft Office suite.
• Knowledge of IT and retail environments is an asset.

Responsibilities

• Plan and coordinate IT activities for store openings, relocations, renovations and special projects.
• Coordinate vendors for cabling, telecom, equipment installation and specialized services.
• Follow up on work orders, purchase orders and service requests.
• Manage communications with vendors and external partners.
• Prepare and support vendor follow-ups to meet timelines and deliverables.
• Participate in managing IT asset inventory and maintain accurate data.
• Assist IT team with procurement of technology equipment and requisitions.
• Follow up on invoices administratively and participate in approval cycles.
• Support maintenance and replacement activities for store technology equipment.
• Create documentation for employees, stores and partners; ensure currency.
• Contribute to other IT department projects.

Skills

Bilingual communication

Multitasking

Autonomy & planning

Team collaboration

Technology curiosity

Education

College diploma or equivalent

Tools

Microsoft Office

Job description

Exclusive Job Perks

• Opportunities for advancement within the company
• Being part of a family-owned business committed to the community
• Performance bonuses (in-store sales or management position)
• Recognition program for years of service
• Innovation program to encourage idea sharing
• Referral bonus
• Dayforce Wallet (pay on demand: you'll be able to access a portion of your pay as soon as your shift ends)

For Full-time Employees

• Group insurance plan
• Three (3) to five (5) paid personal days (depending on the position)
• Minimum of 2% employer contribution to your RRSP

Join a diverse and talented team

For years now, we've been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We're a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Purpose of the Position

Reporting to the Team Lead, IT Operations, the Coordinator, IT Operations will support the IT team in deploying and supporting technology operations for the head office and store network. The primary mandate will be to plan, coordinate, and ensure the execution of operational IT projects, including store openings, relocations, renovations, and closures, while ensuring compliance with established standards, timelines, and processes. The incumbent will also oversee equipment, vendors, and the department's various administrative processes.

Key Responsibilities

• Plan and coordinate all IT activities supporting store openings, relocations, renovations, and special projects;
• Coordinate vendors responsible for cabling, telecommunications, equipment installation, and specialized services.
• Follow up on work orders, purchase orders, and service requests.
• Manage communications with vendors and external partners.
• Prepare and support the required vendor follow-ups to ensure timelines and deliverables are met;
• Participate in managing the inventory of IT assets and help maintain accurate, up-to-date data;
• Assist the IT team with the procurement of technology equipment, including purchase requisitions and purchase orders;
• Follow up on invoices administratively and participate in the various approval cycles;
• Support maintenance and replacement activities for technology equipment in stores;
• Participate in creating documentation for employees, stores, and partners.
• Ensure the quality, consistency, and currency of documentation.
• Contribute to any other project or activity related to the IT department.

Your Profile

Organization and attention to detail: You enjoy working in a structured way and ensuring compliance with established standards and guidelines.

Collaboration and communication: You are comfortable communicating with various internal and external partners and know how to build effective professional relationships.

Service and support: Supporting, assisting, and helping teams complete their projects motivates you every day.

Autonomy and planning: You are known for your autonomy and your ability to plan and manage multiple priorities effectively. You show initiative and take the necessary steps to keep the files under your responsibility moving forward.

Curiosity and interest in technology: You want to expand your knowledge in an environment where technology directly supports the operations of an ever-evolving store network.

Requirements

• College diploma or equivalent
• Three years of experience in a similar position
• Excellent oral and written communication skills in French and English (communication with vendors and partners across Canada and the United States);
• Strong command of the Microsoft Office suite;
• Ability to manage multiple priorities simultaneously in a fast-paced environment;
• Knowledge of IT, technology infrastructure, and network environments is an asset;
• Knowledge of the retail industry is an asset.

Permanent, full time

#IT

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.