Coordinator, Systems and Records - Full-time Term

Coast Mountain College; Terrace; On-site; CAD 69,000 - 85,000; Full time

Job summary

Coast Mountain College (CMTN), Terrace campus, seeks a full-time term Coordinator, Systems and Records to start Sept 8, 2026, ending Aug 18, 2028. Responsible for coordinating the Records Management Department, supporting the Associate Registrar, and improving tuition/enrolment processes within a compliant Registrar Office.

The role requires a Bachelor’s in Computer Science or similar and at least five years of related work experience, including post-secondary Registrar experience and strong

Qualifications

• Bachelor’s Degree in Computer Science or similar; five years of related work experience
• Experience in a post-secondary environment in Student Services or Registrar using an integrated system
• Knowledge of Colleague/Banner or similar systems and reporting tools

Responsibilities

• Coordinate daily operation of the Records Management Department
• Support the Associate Registrar with enrolment planning and institutional needs
• Ensure tuition and enrolment verification processes are accurate
• Implement Registrar Office business processes in line with policies and acts
• Align tuition/fees with approved amounts and verify AR accounts
• Coordinate and deliver training on new systems and changes
• Ensure data standards, requirements and security for student records are met
• Perform other duties of similar scope as required

Skills

Project management

Organizational change

Process improvement

Training materials

Communication skills

Education

Bachelor's degree in Computer Science

Tools

Colleague

Banner

MS Office

MS Project

Job description

Coordinator, Systems and Records - Full-time Term

Job description and duties

Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time term Coordinator, Systems and Records.This appointment will commence September 8, 2026 and end August 18, 2028.Salary will be in accordance with the BCGEU Support Staff Salary Scale, Level 15: $2,963.10 bi-weekly.

At Coast Mountain College (CMTN), we are dedicated to nurturing a vibrant and welcoming community where inclusion, diversity, equity, accessibility, and interculturalism are fundamental values and form the cornerstone for our guiding principles.

We acknowledge the historic and ongoing barriers that impact students, employees, and community members, and we are determined to identify and address these obstacles through meaningful dialogue, informed policy, and sustained action. Our institution is committed to creating an environment across all CMTN campuses where students and employees feel safe, valued, and supported.

Duties: Reporting to the Associate Registrar, this position will coordinate the daily operation of the Records Management Department and give substantial support to the Associate Registrar, by providing information to support the institutional planning and enrolment management and contribute to the development of a strong, efficient team and department. Duties will include:

• Develop and maintain expertise needed to ensure a high level of service
• Assist with the definition, planning and implementation of new systems and enhancements that are consistent with the goals and priorities of the Office of the Registrar
• Responsible for processing and verification of Tuition and Enrolment Certificates (T2202)
• Implement the business processes of the Registrar’s Office that are in compliance with approved policy and procedures, regulation, provincial or federal acts
• Responsible for aligning tuition and fee calculations with approved amounts for base funded courses and programs, implementing policy changes in relation to tuition and fees, verifying accuracy of A/R accounts, recommending fee adjustments to the Registrar
• Coordinate and deliver training in support of business and systems changes
• Ensure compliance with data standards, requirements and security for student records
• Other related duties (of similar scope and complexity) as required

Qualifications

Qualifications/Skills: A Bachelor’s Degree in Computer Science or similar along with a minimum of five years of directly related work experience, including three years progressive experience within a post-secondary environment in Student Services or the Office of the Registrar using an integrated system.

Required skills and abilities include:

• Project management certification (PMP designation preferred) and experience in organizational change, business process review, preparation of training material and delivery
• Direct experience with integrated systems including business analysis, implementation, training and reporting
• Detailed knowledge and advanced proficiency with Colleague (Banner or equivalent) and reporting tools as well as MS Office applications and MS Project (preferred)
• Excellent presentation, written and oral communication skills
• Detail-oriented with the demonstrated ability to work independently or as a team, while managing multiple demands with varying deadlines
• Excellent analytical, problem-solving, collaboration and negotiation skills
• Ability to function effectively across cultures, particularly with the Indigenous communities, is an asset
• Knowledge and enthusiasm for the best practices in equity, diversity, and inclusion