Coordinator, Special Events

Covenant House Vancouver; Vancouver; Hybrid; CAD 41,000 - 52,000; Full time

Job summary

Covenant House Vancouver is seeking a Coordinator for Special Events in the Philanthropy department. This role involves supporting event administration, participant communication, and logistics for fundraising events. The ideal candidate will have experience in events and fundraising, with strong organizational and communication skills. The position offers a hybrid work schedule and a comprehensive benefits package, including paid vacation and professional development opportunities.

Benefits

Flexible working arrangements

Extended health and dental benefits

Generous counselling benefits

Three weeks’ paid vacation

Matching Registered Pension Plan

Investment in professional development

Qualifications

• One or more years of related experience in events, fundraising or administration.
• Experience using Raiser’s Edge and Luminate TeamRaiser is an asset.

Responsibilities

• Support the Manager, Special Events with event coordination.
• Administer Raiser’s Edge and Luminate for fundraising efforts.
• Communicate with event participants and donors.

Skills

Organization

Communication

Problem Solving

Time Management

Education

College Diploma or Degree

Tools

Raiser’s Edge

Luminate TeamRaiser

Job description

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

While we provide training for youth workers on avoiding what we call vicarious trauma (namely, the trauma you can experience or take on by hearing other’s traumatic stories), and a generous allowance for counselling, it is still difficult work that can and does take its toll on many employees. Self-awareness and self-care are key. Some candidates and employees decide during the recruiting and probationary periods that this work isn’t for them, and that is totally fair.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

The Impact a Coordinator, Special Events in the Philanthropy department can make:

As the Coordinator, Special Events you will support the Manager, Special Events with the administration, participant communication, and event coordination behind Covenant House Vancouver’s signature Sleep Out events.

You will be responsible for the administration of Raiser’s Edge (CRM database software) and Luminate, website development and maintenance through TeamRaiser (online peer-to-peer fundraising platform), and communication with event participants and donors to support their fundraising efforts. You will also assist with the implementation of identified strategies for event logistics, guest experience, volunteer management, budget tracking, vendor coordination, post-event evaluation, and participant and donor stewardship.

How you will contribute:

• Provide administrative support for the Special Events team by Luminate TeamRaiser including event pages, participant registration, participant fundraising pages, gift entry, and reporting
• Administrating Raisers Edge including tracking actions, proposals, queries, and relationships
• Assist with prospecting, financial tracking, critical path management and stewardship
• Support Manager, Special Events and Philanthropy Officers with administrative duties as needed including updating and managing multiple event and fundraising campaign websites, creating and distributing digital fundraising materials for Sleep Out campaigns, and using these tools to encourage participation and facilitate support through donations and registration.to encourage participation and facilitate support through donations and registration.
• Work closely with the Donations Processing team to ensure timely gift entry, processing, and tax receipting
• Respond to donor inquiries regarding event donation and tax receipts
• Communicate with high-level stakeholders
• Correspond with event participants to answer their questions regarding TeamRaiser fundraising pages and event logistics

This position has the opportunity to work a 9-day fortnight schedule most months of the year, where you’ll work longer days for 9 days and earn every other Friday off.

Who are we looking for?

Education and Experience:

• College Diploma or Degree
• One or more years of related experience in events, fundraising or administration
• Experienced using Raiser’s Edge and Luminate TeamRaiser is an asset
• Coding and web development an asset
• Excellent organization and communication skills, both written and oral
• Strong problem-solving and time management skills
• Ability to work under pressure and meet multiple deadlines
• Thrives in a team environment

Compensation

Successful candidate can expect a starting annual salary of between $41,095.60 and $51,378.60 depending on factors such as internal equity, experience, competencies, and education. Once hired, salaries are reviewed annually following the annual performance review and successful employees have the opportunity for their annual salary to increase, over time, up to the maximum of the pay band, currently $61,661.60.

Total Rewards

This position has flexible working arrangements with a hybrid in office expectation; excellent extended health and dental benefits for you and your spouse & children, including generous counselling benefits. During the first year, employees receive three weeks’ paid vacation, increasing to four in the second year; we have paid sick and personal leave and a matching Registered Pension Plan, investment in professional development, and more. If you’d like more information on what we offer, please ask!

We were recognized as one of Canada’s Top 100 Employers in 2024!

Diversity, Equity & Inclusion

Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.

CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
• Persons with visible (physical) and/or invisible (mental) disabilities;
• Persons who identify as women;
• Persons of marginalized sexual orientations, gender identities, and gender expressions; and

We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.

We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.

If our recruitment process does not work for you, let us know. Let’s see how we can work together to get to know you and see what might be a great fit!