Coordinator, Signature Events & Partnerships (Contract)

Kids Help Phone; Toronto; Hybrid; CAD 46,000 - 48,000; Full time

Job summary

Kids Help Phone Foundation is seeking a Coordinator, Signature Events & Partnerships to support the planning and execution of national fundraising initiatives and events across Canada. The role involves coordinating workflows, engaging volunteers and donors, and ensuring smooth operations for each event.

You’ll work with internal teams and external partners to manage timelines, deliverables, and stakeholder communications, contributing to revenue growth and donor satisfaction.

Qualifications

• 1-3 years of experience in event coordination, fundraising, volunteer engagement, administration, or a related field.
• Post-secondary education in event management, communications, business, nonprofit management, or an equivalent combination of education and experience.
• Experience supporting events, fundraising initiatives, volunteer programs, or stakeholder engagement activities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with CRM, fundraising, and marketing platforms is an asset.

Responsibilities

• Event Coordination & Execution: Support the planning and execution of BMO Walk so Kids Can Talk by supporting the team in the completion of event activities, logistics, stewardship initiatives, volunteer engagement, and administrative processes
• Coordinate project workflows by maintaining planning documents, timelines, tracking tools, and event resources, while supporting follow-up on key action items and deliverables.
• Coordinate event logistics, including the sourcing and distribution of signage, promotional items, event supplies, incentive prizing, and site materials.
• Build and maintain positive relationships with vendors, suppliers, internal teams, and external stakeholders, helping ensure needs are met and event priorities remain on track.
• Provide onsite event support, including occasional evening, weekend, and local travel requirements.

Skills

Event coordination

Fundraising

Volunteer engagement

Administration

Communication

Education

Post-secondary education in event management, communications, business, nonprofit management, or an equivalent combination of education and experience.

Tools

Microsoft Office

CRM platforms

Fundraising platforms

Marketing platforms

Job description

Coordinator, Signature Events & Partnerships

Department

Community Giving & Operations

Reports to

Manager, Signature Events & Partnerships

Salary range

$45,900 - $48,000

Job type

Full-Time, Contract (12 months), Hybrid working 2-3 days per week

The opportunity

Are you motivated by the chance to help all young people in Canada access mental health support and Feel Out Loud at Kids Help Phone (KHP)?

Kids Help Phone Foundation is seeking a Coordinator, Signature Events & Partnership Experience to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth.

Reporting to the Manager, Signature Events & Partnerships, the Coordinator supports the successful planning and execution of Kids Help Phone’s events and national fundraising initiatives through strong project coordination, stakeholder engagement and operational support.

The coordinator provides day-to-day support across fundraising, donor and sponsor stewardship, volunteer coordination, participant experience and stakeholder communications, helping to strengthen revenue generation, engagement and retention for BMO Walk so Kids Can Talk and other KHP events.

Working collaboratively across teams and with external partners, the coordinator helps coordinate timelines, deliverables and event-related workflows, ensuring details are effectively completed and stakeholders are well supported. Through strong organization, communication and attention to detail, the coordinator contributes to the consistent and seamless delivery of high-quality fundraising and event experiences. If you’re interested in giving more young people’s feelings a place to go with KHP Foundation, you can explore this opportunity today.

The responsibilities

Event Coordination & Execution:

• Support the planning and execution of BMO Walk so Kids Can Talk by supporting the team in the completion of event activities, logistics, stewardship initiatives, volunteer engagement, and administrative processes
• Coordinate project workflows by maintaining planning documents, timelines, tracking tools, and event resources, while supporting follow-up on key action items and deliverables.
• Coordinate event logistics, including the sourcing and distribution of signage, promotional items, event supplies, incentive prizing, and site materials.
• Build and maintain positive relationships with vendors, suppliers, internal teams, and external stakeholders, helping ensure needs are met and event priorities remain on track.
• Provide onsite event support, including occasional evening, weekend, and local travel requirements.

Volunteer, Participant & Donor Engagement:

• Support volunteer recruitment, onboarding, scheduling, training, and communications, helping volunteers effectively contribute to the success of BMO Walk so Kids Can Talk.
• Contribute to positive participant, donor, sponsor, and volunteer experiences by providing timely, professional support and responding to inquiries through assigned channels.
• Support stewardship and event communications by coordinating materials, resources, and updates that strengthen engagement and demonstrate the impact of support for Kids Help Phone.

Administration, Reporting & Data Management:

• Provide administrative and coordination support through the preparation of invoices, forms, reports, meeting materials, tracking documents, and other event-related resources.
• Support post-event activities, including site close-out, reporting, reconciliation, and the distribution of incentive prizing.
• Support internal department communications, including drafting or coordinating announcements, updates, meeting materials, and other communications that keep the team aligned and informed.
• Maintain accurate records in Raiser's Edge and other fundraising platforms, ensuring data integrity and timely documentation of donor, volunteer, sponsor, and event activities.
• Support event reporting, tracking, and information management by coordinating inputs, maintaining records, and preparing materials that help measure performance and inform decision-making.
• Monitor and respond to donor inquiries through shared inboxes and other assigned channels, providing timely, professional, and donor-centered support while triaging more complex matters to appropriate team member.
• Provide ad hoc support to the Events team

The qualifications

• 1-3 years of experience in event coordination, fundraising, volunteer engagement, administration, or a related field.
• Post-secondary education in event management, communications, business, nonprofit management, or an equivalent combination of education and experience.
• Experience supporting events, fundraising initiatives, volunteer programs, or stakeholder engagement activities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with CRM, fundraising, and marketing platforms is an asset.
• Comfortable using AI tools and technology to improve efficiency and support team success.
• Strong organizational, administrative, and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with a professional and customer-focused approach.
• Demonstrated discretion, sound judgment, attention to detail, and ability to handle confidential information.
• Self-motivated team player with strong initiative, adaptability, and problem-solving skills.
• Bilingualism (French/English) and a valid driver's license are assets.
• Ability to work occasionally in the evenings and weekends and travel locally as required.

Don’t meet every qualification listed? ... we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP Foundation.

About KHP Foundation

KHP Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. KHP Foundation helps ensure every supporter’s contribution gives more young people’s feelings a place to go wherever they are — from coast to coast to coast. Donors to KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small. Help now at KidsHelpPhoneFoundation.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP Foundation has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. We believe everyone who interacts with us deserves to feel empowered to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster inclusion and amplify voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities, including Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQI+ individuals and more. We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP Foundation so young people across Canada can express all their thoughts and feelings.

Accommodations

KHP Foundation welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP Foundation are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Benefits at KHP Foundation may include:

• Comprehensive employee benefits program
• Emergency travel assistance
• Wellness programs
• Recognition awards
• Employee and Family Assistance Program (EFAP)

Candidate verification

KHP Foundation will ask the successful candidate for this opportunity to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP Foundation cares about your privacy. We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP Foundation’s privacy policy or contact us using our general form.

Message to agencies

KHP Foundation doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP Foundation won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee‑based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP Foundation is deemed gratuitous. KHP Foundation won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.